H Hôtel L'Art Hanoi

Ils m'ont accueilli immédiatement à mon arrivée et lorsqu'ils ont réalisé que j'étais japonais, ils m'ont expliqué l'hôtel en détail à l'aide d'un traducteur. Lorsque j'ai demandé des recommandations pour un pho ou un spa, ils m'ont montré sur Google Maps ou m'ont emmené dans les endroits à proximité ! De plus, comme mon prochain vol était prévu pour un départ à 6 heures du matin, le personnel a été très gentil en organisant mon transport et en me donnant une boîte à lunch légère (banane et pain) pour le petit-déjeuner. Chapeau bas pour le service client poli jusqu'à la toute fin. La chambre d'hôtel était propre et il y avait beaucoup de prises électriques, je recommande donc cet hôtel lors d'un voyage au Vietnam ! Si j'en ai l'occasion, je séjournerai à nouveau dans cet hôtel.

L'hôtel bénéficie d'un excellent emplacement, au centre de la vieille ville, entouré de restaurants célèbres et de nombreux salons de massage. Le personnel de la réception était sympathique et le ménage était également très bon. Il n'y a eu aucun changement dans le petit-déjeuner, en particulier un serveur qui a caché le menu personnalisable dans la cuisine. Je n'ai su que je pouvais le commander qu'après avoir vu les commandes des autres. J'aurais clairement pu choisir du pho, mais elle a dit qu'il n'y en avait pas ! Demandez-lui de le faire et elle semble très réticente !

Great location. Staff were also very friendly. The room was also very comfortable with plush pillows. Toilets were immaculate however only item to improve is the toilet can be a little slippery. Avoid the room facing the street as it can be noisy in the day.

I asked ChatGPT to find me a new hotel in Hanoi and they recommended this hotel. It seemed more compact than it looked in the pictures, but there were no problems. The clientele was nice and the lack of noisy guests made for a comfortable stay. The rooms were very clean and comfortable, and the flowers were a nice touch. There are plenty of stores around, so you will never have a problem with shopping or eating. The breakfast is worth mentioning. The menu was extensive, the vegetables were fresh, and all the food was very tasty. This was the most wonderful breakfast I had on this trip to Vietnam and I missed it when I stayed at other hotels. Also, the refrigerator in the room was made by a Japanese manufacturer and it cooled very well. This is very important in Vietnam. The air conditioner was a new Daikin commercial product and was very comfortable. The only problem is that it is located halfway between two intersections and you can always hear horns. If you don't like the sound of horns, you can choose a room on the opposite side of the street without a window. On this trip, there was a trouble that dinner was not included at the hotel, although it was included in the plan on Trip.com, but we did not mind too much. I would stay there again when I visit Hanoi. And Anyway, I miss that breakfast!

Breakfast buffet are so special, the rooms very comfortable and smoothie bed😊

Good service - all staff are very friendly. The location is very convenient. The hotel is very new and clear.