Luxe Paradise Premium Hotel Nguyen Khac Hieu

Attention – you’ll get ripped off here! We booked 7 nights at this accommodation but checked out after the first night. Just take a look at the pictures and you’ll understand why. There was mold, stains, and a horrible smell all over the room. The faucet was broken, the cupboards were damaged, and construction work in the neighboring building started at 6:30 a.m., drilling into concrete so hard that the bed was shaking. Shortly after check-in, the hotel staff—who were actually very friendly—had to carry out repairs in our room! A piece of furniture that was about to fall off the wall was glued back in place, and a cupboard door was reattached. When we checked out on the second day because of these unacceptable conditions and asked for a refund for the remaining six nights, things got really unpleasant. Trip.com was on our side and tried for two days to contact the accommodation by phone and email, but without success—even though we sat next to the manager for two hours while he simply ignored the calls. He verbally assured us that he would agree to the cancellation. Only on the third day, after we returned in person, were we able to reach a deal and got refunded for three nights. We still had to pay for the rest. We sincerely hope this hotel won’t scam anyone else. Do not book here!

I booked room with queen-bed, bathtub, balcony and floor 5-8. none of this i got. Bed are 2 single bed put together. The floor was 4(finally i dont care, but i guess my original room was sold again). Balcony is inside the building. No wind and very hot. I planed to stay longer but i am already used that the descriptions are never right in Vietnam so i left next day. Outside are many small eating place at night and bussy but room still quietly. Bed not soft and would be good if it would have the right size.

Great location great cleaness and great service. Absolute top service at a very cheap price. 10/10 would definitely recommend

房間客廳都很不錯，就是有點偏遠，樓下吃的比較夜宵攤很多，不過不適合老年人，價格也比市區稍微貴一點，

整體來說非常不錯，cp值也高，房間很漂亮，下一次我會在考慮入住，附近有商店，樓下也要很多賣吃的店家。

. Chủ thì giải quyết vấn đề nhanh. Được mỗi cái vị trí ở trên phố ok. Còn lại là tệ 🙂