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Avis vérifiés
Emplacement8.5
Commodités8.2
Service9.2
Propreté8.9
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Toutes les évaluations(72)
Évaluations positives(62)
Évaluations avec photos/ vidéo(18)
Séjour remarquable !(7)
Service remarquable(5)
Évaluations négatives(2)
CDSB
Chambre de luxe exécutive
Séjour au oct. 2024
Affaires
11 évaluation
9.0/10
Excellent
Publiée le 27 nov. 2024
Good room and great vietnamese food restaurant at the hotel
Traduire
Réponse de l'établissement: Dear Mr. Christian,Thank you so much for your nice sharing feedback.I do hope to welcome you back to Flower Garden Hotel next time when you come to Hanoi.
Invité
Chambre de luxe
Séjour au mars 2023
En famille
2 évaluation
10/10
Exceptionnel
Publiée le 16 avr. 2023
It was a Nice stay in Flower garden hotel old quarter Hanoi . Manager was very helpful and cooperative. Breakfast was good with many Choices
Traduire
Réponse de l'établissement: Dear Distinguished Guest,Thank you very much for spending your valuable time to share your comments.We are happy that our services meet your expectation.We hope that we will have another chance to welcome you back in a near future.Warm regards,The Management
Réponse de l'établissement: Good morning sir,We well received your comment and share to our team to check and fix it and make our service better and better.Thank you so much.
Réponse de l'établissement: Dear valuable guest,We are very happy to hearing that you were satisfy to staying at our hotel. You feedback is our motivating for working.We do hope that to see you next time, when you have chance to HanoiThank you so much.Flower Garden Hotel team.
Tuktuk567
Chambre Supérieure
Séjour au mars 2025
Autre
44 évaluation
7.5/10
Publiée le 22 avr. 2025
Ga giường có 1 vết bẩn nhỏ, nhân viên lễ tân check in nhanh nhẹn, thủ tục trôi chảy nhanh gọn. khách sạn bên ngoài đẹp nhưng bên trong nhỏ, cũ, hơi mắc so với chất lượng
Traduire
Réponse de l'établissement: Dear valuable guests,Thank you so much for your feed back. We will check more carefully.We do hope that we have another chance to welcome you at Flower Garden Hotel.
Réponse de l'établissement: Dear valuable guests,Thank you so much for your feedback. We will discuss with our FB team to improve breakfast.We do hope to see you next time. And you will be more satisfy.Have a nice day.Flower Garden Hotel team.
Danielle789
Chambre lits jumeaux de luxe
Séjour au fév. 2025
Seul
10 évaluation
10/10
Exceptionnel
Publiée le 4 avr. 2025
친절한 직원
좋은 위치
맛있는 조식
깨끗한 룸
온수도 잘 나왔고
호텔 전망이 멋있었습니다
Traduire
Réponse de l'établissement: Dear Mr. Danielle,Thank you so much for your nice comment. We do hope to see you again at Flower Garden Hotel.
Réponse de l'établissement: Dear valuable guest,Thank you so much for your staying with us and sharing nice feedback.
Utilisateur anonyme
Chambre Supérieure
Séjour au mai 2025
Affaires
7 évaluation
8.5/10
Très bien
Publiée le 4 juill. 2025
房間設施一般,但是位置比較便利。
Traduire
Réponse de l'établissement: Dear sir,Thank you for your feedback. Your feedback that make us ti improve our service better.Thank you so much.
Pangda
Chambre Supérieure
Séjour au nov. 2024
Affaires
3 évaluation
7.5/10
Publiée le 26 déc. 2024
大廳應該是新裝修的,很新,但是房間裏面設施比較舊。
Traduire
Réponse de l'établissement: Thank you so much for your feedback.
Invité
Chambre de luxe
Séjour au mai 2023
Affaires
9 évaluation
10/10
Exceptionnel
Publiée le 12 juin 2023
房間整潔乾淨,寬敞明亮,服務細緻周全,可以遠眺西湖,早餐品種再豐富一點就更好了,下次出差再來
Traduire
Réponse de l'établissement: Dear sir,Thank you so much for your staying with us as your business trip. We are very happy that you were satisfy with our hotel. & service. For breakfast buffet menu, we will update your information and improve it in the future.We do hope to see you again for next time.Many thanks again.