Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement9.2
Commodités8.4
Service8.7
Propreté9.4
Gully
Chambre Supérieure Nouveau Style
Séjour au oct. 2024
En couple
40 évaluation
10/10
Exceptionnel
Publiée le 24 nov. 2024
I’m always a fan of NH hotels. This one is located perfectly, close to both the train station and the main walking street in the city. Also a very good price for everything they offer.
Traduire
Réponse de l'établissement: Dear Gully, Thank you for your feedback and for choosing NH Collection Heidelberg. It makes us happy reading the positive sides about our hotel. Hoping to see you soon again. Kind regards from Heidelberg, Aurélie Schöller, Guest Relation Manager
Réponse de l'établissement: Dear GuestThank you very much for staying with us and your feedback. We are sorry to hear that we did not meet your expectations and we apologize for any inconveniences caused during your stay.Due to some technical issues with the air conditioning we are currently working on that to solve this issue soon.Despite of that we hope you hada a good time here in the hotel and it would be a pleasure if we could welcome you again.Best regardsAndreas WeschCluster Deputy Hotel Director
Invité
Chambre familiale (2 adultes + 2 enfants)
Séjour au juin 2024
En famille
4 évaluation
10/10
Exceptionnel
Publiée le 6 juill. 2024
Kinderen waren helemaal verwend met badeendjes en potjes snoep op de kamer.
Traduire
Réponse de l'établissement: Dear GuestThank you very much for staying with us and your lovely feedback.It's nice to hear that we were able to make your children happy with the NH Collection ducklings and that you had a great time with us at the hotel.We would be delighted to welcome you again and send our best wishes from Heidelberg.Kind regardsAndreas WeschCluster Deputy Hotel Director