Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement7.8
Commodités7.7
Service7.7
Propreté7.8
StarBurstStream
Chambre simple économique
Séjour au oct. 2023
Seul
3 évaluation
7.0/10
Publiée le 8 fév. 2024
Ooh, la gare centrale est à environ 10 minutes. C'est difficile de porter une valise un jour de neige, mais il y a aussi des tramways qui vont directement en bas de l'auberge de jeunesse. L'emplacement est pratique et il y a un ascenseur, mais. il n'est pas pratique de devoir vous enregistrer à une heure précise et de ne pas pouvoir stocker vos bagages.
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Réponse de l'établissement: Cher client, Merci d'avoir séjourné à l'hôtel Senate. Nous serons ravis de vous revoir. Cordialement, L'équipe de l'hôtel Senate
Invité
Chambre simple économique
Séjour au mars 2025
Seul
2 évaluation
7.0/10
Publiée le 13 avr. 2025
Senate Hotel, although basic, is situated well for local attractions - 10 minutes walk from the shops/ restaurants/nightlife of Helsinki city centre; 15 minutes walk from the harbour, if you arrive by ferry; and right next to Senate Square/Helsinki Cathedral. The hotel, itself, is based in an apartment building, on the fifth floor, and has ten rooms. There's a five-hour window, in which there's a receptionist to meet you (3-8pm). Outside of this time, you are given a code to enter the main door of the building, and then the front door of the hotel section, which I had to do. As it turned out, a friendly staff member was still there when I arrived, and I was fortunate enough to be given a free room upgrade. The double room I was given, was larger than average, and included a wash basin and small refrigerator. The bathroom and toilets are shared, but clean with a good, strong shower, and separate men's and women's toilets. There's also a small shared kitchen, so you could prepare food. My hotel room had a comfy bed, and good thick enough curtains which, if you're here in the height of Summer, means you won't be woken by the sunrise before 4am! The decor is a bit dated, but if you need info on what to do, where to go, and what's happening in Helsinki, there's lots of information. This is more of a short-stay hotel - a few days, at most, but if you need a well-located, warm, simple place to base yourself while in the city, this is actually a good choice.
Traduire
Réponse de l'établissement: Dear guest, Thank you for taking the time to share your detailed review of your stay at Senate Hotel! We’re delighted to hear that you enjoyed our convenient location and found it easy to explore the attractions of Helsinki.It’s great to know that you appreciated the free room upgrade and found your accommodations comfortable. We strive to provide a welcoming atmosphere, and we’re glad that our staff was able to assist you during your arrival.We appreciate your feedback regarding the decor and shared facilities. While we aim for a cozy and clean environment, we always welcome suggestions for improvement. Your comments will help us enhance the experience for future guests.Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back for another stay in the future!Best regards,ManagerSenate Hotel
Réponse de l'établissement: Dear Guest,Thank you for your visit and your positive feedback.Our team are very happy to learn that your stay was a pleasant one. The entire team here at Senate Hotel are absolutely thrilled with your warm comments and this will certainly serve as a wonderful motivator for us all to continue striving for service excellence.We look forward to welcoming you back to Senate Hotel in the near future.Sincerely, Senate Hotel team