Ensana Thermal Hévíz

Everything was good. Personal too. I suggest this hotel to everyone.

The best: -Very clean and quiet rooms. -Very fluffy bathrobes, and one spa towel and spa undertowel. -Enough parking lots. -All thermal and treatment places are very close to each other and totally barrier-free. -Helpful, patient and nice staff - all of them, from the receptionists to the first-aid paramedics to the housekeeping ladies. -Spacious rooms, very comfortable beds, table and chairs in the balcony are a plus. --Fresh, well-cooked, savoury, mostly Hungarian food, not too much variety but everything was very tasty and easy to digest (a plus for ailing guests). We enjoyed especially the goulash, the fish stews, the "bivaly" (oxen) slices, the beefsteak tartar, and the hot Hungarian desserts (the hot curd cheese pastry with berry sauce was wonderful, for instance!). -The outdoor heated pool with jacuzzi and bubbly "hotspots" is fantastic and big enough to accommodate a few dozen guests at a time. -Pets are welcome, a big plus for many elderly patients who can't bear to be separated from them. Can be improved: -Zero bottled water in the room (c'mon, this is an intensive thermal treatment facility, and constant hydration is a MUST!), although there are two drinking water fountains in the basement/spa area, and one drinking water spigot inside the breakfast and dinner restaurant. -EVERY drink at lunch and dinner (except tap water) must be paid extra - and it´s *expensive*: I mean, 4 Euros for a 1 liter water bottle? A hint: there´s a tiny tobacco shop just opposite the hotel where you can buy water, sodas, beer, and alcoholic beverages for a fraction of the price they are asking at the hotel. -No lunch is included, only breakfast and dinner. The only place you can have a narrow selection of hot sandwiches and simple dishes is the bar on the reception floor. Again, no free water or any kind of drinks. -No coffee/tea with the dinner buffet offered - again, this is a half-medical spa where most guests would really appreciate some kind of digestive tea/chamomile/herbal infusion after dinner. -No bedroom slippers unless you are staying in a "superior category" room. -The indoor swimming pool is very useful, but 28ºC water temperature (at least, that was the advertised themp) is a bit too chilly for wintertime. Overall, 4.5 out of 5 points, we were very satisfied, and we will certainly return!