Travelodge London Stockley Park Hayes

The only issue is that reception and the dining area are on the second floor and you will be disturbed from early in the morning if you get one of the first floor rooms underneath that as we did. There was also a problem with the central air conditioning at the time we stayed which was a bit uncomfortable on a 20 degree night. Otherwise, this hotel is outstanding, with friendly and professional staff, clean rooms and bathrooms, a pleasant location within Stockley park and free parking including check in and out day. I would certainly stay here again, but would be selective about my room.

Went for an event and i had the time of my life! Amazing sevice delivered by staff. I enjoyed every second of bring there, 24 hours bar service and breakfast was ideal for such a long, fun and exhusting day. Stayed for 2 nights and the staff that cleans the rooms up are always available. I hope me and my family get the chance to attand again this beautiful place.

Not a great experience all round. Booked two double rooms and a family room for 7 of us. On arrival we checked in and when we got to our room there was no normal tea in our room so had to go back to reception and ask for some. The lock on my daughter's room didn't work at all and she had to repack her stuff and leave it all in our room as it didn't get sorted by reception before we left for the party which meant that anybody could access her room. My mother's room smelt like poo and we had to call reception to go and spray air freshener to improve it. I asked for a dairy milk alternative for my room (to have tea) and was told they didn't have any. We then waited ages at the bar, again being told there was no Guinness, waiting ages for tea and for someone who knew what they were doing to make a cocktail. Unfortunately it didn't end there. Breakfast in the morning was also a shambles. Three of us are vegan and therefore we're quite limited to what we could eat. There were tasteless Quorn sausages, beans, tomato, hash browns and mushrooms as well as toast, only they had no mushrooms left apparently. There was no exotic fruit either, no maple syrup for the extremely dry and cold American pancakes, so essentially nothing but jam to put on them. They ran out of cups, glasses, cutlery and plates and the bacon and sausages were also only being topped up sporadically. I was actually embarrassed that we'd arranged to meet all our local family there to eat and for a last minute meet up before we journeyed home. Awful . Won't be booking a Travelodge again. My second experience and both as bad as each other.

Excellent location clean and great customer service. I went to stay for 2 nights solo to enjoy the river and the greenary. Absolutly loved it! Will visit again more often with family and friends. Can't wait to come back during summer! But one advise, please get the AC fixed by then because the windows don't open.

Super… had to complete some important work and chose this location… very businesslike environment all around and it put me in the right frame of mind. Completed my work successfully after my eventual checkout and setting up an office workstation in the lovely picturesque lounge of the reception lobby. I will return. Very pleased with the rooms and lifts and corridors too. Was received upon arrival by a brilliant lady called Destiny…. She also gave me the info on great restaurants in the area. Its one of my best Travelodge stays ever! Thanks guys!

Really amazing hotel. Everyone were very welcoming and friendly. Checking and check out was really easy and stuff was incredibly helpful. Room smelt really fresh and room was done up really nice. Room including bathroom was very clean. All round nice experience