Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement9.2
Commodités9.1
Service9.2
Propreté9.2
Filtrer par :
Trier par :
Toutes les évaluations(40)
Évaluations positives(14)
Évaluations avec photos/ vidéo(7)
Séjour remarquable !(6)
Service remarquable(5)
zaddy
Chambre de luxe (balcon)
Séjour au août 2024
Entre amis
23 évaluation
10/10
Exceptionnel
Publiée le 15 sept. 2024
The hotel is conveniently located right outside Hoi An Ancient Town. You can walk along the streets or along the river and you’ll be by the market within 7 minutes. There’s a lot to eat and see in the area and the rooms are nicely sized.
Traduire
Réponse de l'établissement: Dear zaddy,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our convenient location and found it easy to explore Hoi An Ancient Town from our hotel. It is great to know you had a pleasant time walking along the streets and riverside, discovering the market and the local eateries. We are also glad you were comfortable in your room.We hope to welcome you back on your next visit to Hoi An!With kind regards,Ross Sanders - Area General Manager
Sahed Mayet l
Chambre de luxe (balcon)
Séjour au janv. 2025
Seul
3 évaluation
10/10
Exceptionnel
Publiée le 10 fév. 2025
The Anantara Hoi An is an amazing hotel. The customer service is impressive. Diem on the customer service desk Concierge reception was amazing.
Ananantara is No 1 choice in Hoi An
Traduire
Réponse de l'établissement: Dear Value Guest,Thank you for taking the time to visit us at Anantara Hoi An, and for sharing your positive review with others.We are all delighted to know that you enjoyed every aspect of your stay with us, especially the genuine hospitality delivered by Diem and the rest of my passionate team. We are also glad to hear that you departed happy.Thank you for your recognition.We hope to welcome you back again very soon. Kind regards,Ross SandersArea General Manager
Eric
Suite de luxe, avec vue sur le jardin (2 lits)
Séjour au déc. 2024
En famille
5 évaluation
10/10
Exceptionnel
Publiée le 24 fév. 2025
Everything is good. You will need to get used to its open style. There is no barrier between rooms and outside.
Traduire
Réponse de l'établissement: Dear Eric,Thank you for choosing to stay with us at Anantara Hoi An, and for sharing your positive review with others.We are all delighted to know that you enjoyed every aspect of your stay with us, especially the open style of the resort, and that you departed happy.Thank you for your recognition.We hope to welcome you back again very soon. Kind regards,Ross SandersArea General Manager
Invité
Chambre de luxe (lit queen size, balcon)
Séjour au déc. 2024
En couple
2 évaluation
8.5/10
Très bien
Publiée le 28 janv. 2025
The hotel is very quaint. It’s a bit too quiet with no evening music/activities. Somehow it lacks a wow factor considering the price that one pays for it. It’s nice but def not wow!
Traduire
Réponse de l'établissement: Dear Value Guest,Thank you for taking the time to visit us at Anantara Hoi An, and for sharing your positive review with others.We are delighted to know that you feel good with our property in general and that you departed happy. We also appreciate your valuable input as it helps us identify areas for improvement. We are working on overall improvements to the resort and hope to have the opportunity to welcome you back in the future, providing an improved and exceptional stay.Once again, thank you for choosing us, and we look forward to greeting you back soon.Kind regards,Ross SandersArea General Manager
Invité
Chambre de luxe (balcon)
Séjour au avr. 2024
Seul
1 évaluation
10/10
Exceptionnel
Publiée le 7 mai 2024
Stayed here with a couple of friends and we loved the location! It’s so convenient to get to most places by foot or Grab cars were plentiful with it arriving within 1-2 minutes usually. For in town travels, the ride will only cost $1-2USD. The staff were very attentive and helpful. The pool wasn’t the biggest, but was nice to have a dip on a hot day. The rooms had a beautiful lemongrass smell to them. It’s definitely more expensive than most places in town, but would highly recommend this location where you’re close to everything, but not in the busiest part of town.
Traduire
Réponse de l'établissement: Dear valued guest,Thank you for taking the time to visit us at Anantara Hoi An and for sharing your positive review with others. We are all delighted to know that you enjoyed every aspect of your stay with us and that you departed happy. Thank you for your kind words and recognition. We hope to welcome you back again very soon.With kind regards,Ross Sanders - Area General Manager
Yuki Sze Sze
Chambre de luxe (lit queen size, balcon)
Séjour au mai 2025
En couple
14 évaluation
10/10
Exceptionnel
Publiée le 14 juin 2025
静中带旺的位置,服務到位
Traduire
6/10
Réponse de l'établissement: Dear Yuki Sze Sze,Thank you for choosing to stay with us at Anantara Hoi An, and for sharing your nice feedback and pictures.We are all delighted to know that you enjoyed our good location with its serene vibe, and the genuine hospitality delivered by my passionate team. Thank you for your kind words and recognition. We are also glad to hear that you departed happy after exploring the old town.It was a pleasure having you with us, and we all look forward to welcoming you back soon for another memorable experience.Kind regards,Ross SandersArea General Manager
Réponse de l'établissement: Dear momota,Thank you so much for your thoughtful and detailed review! We are delighted to hear that you enjoyed your stay with us and appreciated the calm atmosphere and convenient location of Anantara Hoi An Resort.Thank you again for recommending our resort, especially for those planning to explore Hoi An. We hope to have the pleasure of welcoming you back in the future!With kind regards,Ross Sanders - Area General Manager
Invité
Suite de luxe, avec vue sur le jardin (lit queen size)
Séjour au avr. 2024
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 21 mai 2024
2박 머무는동안 너무 좋았어요
올드타운이 도보가능 10분이내 거리에 있고, 숙소앞쪽으로 맛사지샵과 카페, 쇼핑할 수 있는 여러 상점들이 있어요
뒤쪽으로는 투본강이 있어 고느넉한 분위기 입니다.
특히 인상적인것은 자연 친화적으로 룸에는 생수병과 나무로 만든 빗, 칫솔등등
조식당 또한 플라스틱이나 비닐등 일회용품을 사용하지 않아 그들의 가치관을 읽을 수 있어 좋았습니다.
아이들에게 인기만점 2층 침대를 넣어 주셔 좋았어요
넓은 수영장에서 가족들과 함께 즐거운 휴가보냈습니다.
Traduire
Réponse de l'établissement: Dear valued guests,Thank you for taking the time to visit us at Anantara Hoi An and for sharing your positive review with others. We are all delighted to know that you enjoyed every aspect of your stay with us and that you departed happy. Thank you for your kind words and recognition. We hope to welcome you back again very soon.With kind regards,Ross Sanders - Area General Manager
Réponse de l'établissement: Dear Value Guest,Thank you for taking your time to visit Anantara Hoi An and for providing the detail experience with us. I am disappointed to hear that our breakfast buffet did not meet your expectation. Normally, we received great feedback about the breakfast, and I will check with our chef to see what went wrong on those day. Our breakfast only served at the art space for temporary for a few weeks when we are renovating our breakfast area. I’m sorry for that we let you down and sorry for this inconvenience caused.Regarding the front desk, we will review the check in process to ensure the arrival is always smooth and welcoming as possible. We are pleased that the other aspect of your stay was positive, and we hope to have pleasure of welcoming you back in this beautiful ancient city.Kind regards,Ross Sanders - Area General Manager
Réponse de l'établissement: Dear Weilaiwendy,Thank you so much for taking the time to share your wonderful experience at Anantara Hoi An Resort! We are thrilled to hear that you found our location convenient for visiting Hoi An Ancient Town and enjoyed our complimentary bicycles.We take great pride in our beautiful architecture, landscaped gardens, and historic resort heritage, it is delightful to know that these aspects enhanced your stay. Our team is dedicated to providing friendly and exceptional service, so your kind words truly mean a lot to us.We hope to have the pleasure of welcoming you back for another memorable stay in the future.With kind regards,Ross Sanders - Area General Manager
Réponse de l'établissement: Dear NEE rainbow,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the excellent location of Anantara Hoi An, nestled by the river.Thank you again for choosing to stay with us and for sharing your thoughts. We look forward to the pleasure of welcoming you back for another family outing or leisurely stay. If there's anything specific you would like us to address or if you have further suggestions, please feel free to let us know. Safe travels!With kind regards, Ross Sanders - Area General Manager
지은
Chambre de luxe (lit queen size, balcon)
Séjour au oct. 2023
En couple
2 évaluation
10/10
Exceptionnel
Publiée le 30 nov. 2023
호이안에 굉장히 많은 리조트중 어디를 가야하나 고민이 많았는데 수영장과 호이안 올드타운에 인접하고 있어서 선택 하게 되었어요!
비가 와서 사진이 이쁘게 나오지 않을까봐 걱정했는데
사진도 너무 이쁘게 잘 나오고 직원분들이 너무너무 친절하셔서 기억에 남아요! 방도 너무 깨끗하고 조식도 너무 맛있었어요 반미랑 쌀국수 스크램블! 투본강도 보이는 곳에서 먹으니 더 꿀맛!
체크아웃 하고 호이안을 더 둘러보기 위해 짐을 맡아줄수 있냐고 물어보았더니 된다고 하셔서 정말 너무너무 좋았어요 :)
Traduire
Réponse de l'établissement: Dear 지은,Thank you for taking the time to visit us at Anantara Hoi An and for sharing your positive review with others. We are all delighted to know that you enjoyed every aspect of your stay with us and that you departed happy. Thank you for your kind words and recognition. We hope to welcome you back again very soon.With kind regards,Ross Sanders - Area General Manager
Réponse de l'établissement: Dear Guest,Thank you for taking the time to visit us at Anantara Hoi An and for sharing your positive review with others.We are all delighted to know that you enjoyed every aspect of your stay with us and that you departed happy. Thank you for your kind words and recognition. We hope to welcome you back again very soon. With kind regards, Ross SandersArea General Manager
Invité
Chambre de luxe (2 lits, balcon)
Séjour au juin 2024
Affaires
15 évaluation
10/10
Exceptionnel
Publiée le 30 juill. 2024
很好的體驗
Traduire
Réponse de l'établissement: Dear valued guest,Thank you for taking the time to visit us at Anantara Hoi An and for sharing your positive review with others. We are all delighted to know that you enjoyed every aspect of your stay with us and that you departed happy. Thank you for your kind words and recognition. We hope to welcome you back again very soon.With kind regards,Ross Sanders - Area General Manager