Castellum Hotel Hollókő

We were here first time and truly shocked by the quality of food in this hotel. We’ve been the last 20 years in most of the wellness hotels in Hungary, and many places in Europe, but here in Castellum the dinner was the best ever. Wild meat, fish, vegetables, you name it, everything just perfect quality, exceptional taste, wonderful presentation. Congratulations for the crew! Also the service is wonderful, everybody whom we met in the hotel was very polite, professional, kind. The hotel is surrounded by nature, the air is so fresh, you immediately want to fall asleep. Super calm, very friendly atmosphere.

Outstanding in every way! The accommodations were spacious well appointed and very clean. The staff was attentive and truly made you feel valued. The food served was excellent. Breakfast made for an outstanding start for the day ahead. Dinner could not have been better. Director Ban Viktor and his team were "Five Star" in every way.

Location- great one, walking distance from the Unesco heritage site if Holloko Food- exceptional, both at dinner and breakfast Hotel- standard 4 star, with all amenities by the book. Spa- not too big, not too small. 3 types of saunas, the steambath was not working fully Cleanliness - rooms- ok. Spa general- ok, though some showers seemed with rust on the floor. The private jacuzzi was dirty- with hair, dirt in the water and dirt stucking on the edge of the jacuzzi. Rip off- no late check out possible ( which I can understand) but also no free access after 11.00 to the wellness area. ( pity, as few extra people does not add to the costs but create a feeling of great service). We arrived at lunch- we were told that it is not possible to have lunch in the restaurant, they solved it shortly. Staff- generally polite, well groomed.

The hotel is a real pearl: clean and nice; they offer the best of Hungarian hospitality. Went there with work colleagues and friends, enjoyed the wellness area - especially the sauna which has a nice view over the valley -, the bowling and the pool bar. The early morning view from the room was unforgettable, just as the the whole experience.

The "excellent"Reviews below are totally exagerated or the five star reviewers have never eaten anywhere decent! We reserved a table for two,about 5 other tables occupied, after 25 min, no service not even a menu! When complaining to the waiter, he blatantly turned his face and ignored us! We proceeded to leave and on our way out passed by the reception desk, there we had the same treatment, shrugging of shoulders and a no care attitude, I do not advise anyone to eat at the restuarant or stay at this hotel, its a poor reflection on a quaint, cute village☹️

La soluzione perfetta per visitare Holloko senza tanti turisti, soprattutto al mattino, in pochi minuti anche a piedi. Un hotel molto carino, moderno con servizio self service sia per la cena che per la colazione. Camera ampia e grande bagno. Consiglio certamente.