Grand Hyatt Hong Kong

Ils veulent vous faire payer pour tout et pas de dentifrice, peigne, rasoir dans la chambre. Pas terrible.

Il y avait une mauvaise odeur dans ma chambre et je n'ai pas pu changer avant la fin de la journée. J'ai demandé une compensation pour avoir gâché l'expérience et je n'ai pu aller nulle part. Non recommandé en raison de la réticence du personnel à aider un client de l'hôtel de manière agréable. Pour être honnête, la qualité de la chambre était bonne et l'emplacement est super !

The rooms in this hotel are very noisy. Noise from elevators and air-conditioning as well as service noise from maintenance staff or kitchen functions at the back of the hotel are all highly noticeable in all the rooms I was offered to consider. I had asked for a quiet room when I booked and I repeated this preference when I checked in, and in spite of that, I was given a noisy room. Although the staff were polite when I pointed out that my room was unacceptable after the first night, it still took several rounds of viewings of almost identical rooms with the exact same amount of noise. No compensation for the inconvenience, or the bad night spent in the hotel, was offered, and based on this experience I don't think the price charged was reasonable. Showing me identical rooms when I complained about the noise seemed pretty weird, so it's possible that all the rooms in this hotel are very noisy, and therefore it may be that this hotel is more suitable for people with reduced hearing or who are used to sleeping in noisy environments. The picture shows the city view from the last room I tried

Amazing hotel I felt very safe as a lone female traveller. Very luxurious feeling.

Really great hotel and staff. I’m coming back this week.

Excellent hotel, one of the best views in HK and great service. Want to thank Tyra for the best welcome I’ve had at any HK hotel - even better than W which is close second. Breakfast here is the best in the region - though I do miss the queen coconuts you used to have! Great work Hyatt keep it up