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The Hatton Apartments
3.2/510 Commentaires
Heathrow
I made a booking through *********** at this place for my nieces and nephew to stay for two days. They were returning from Ireland before flying out of Heathrow and, due to the planned transport strike, it made sense to book something near the airport. I had read through the terms and conditions of the booking and had made the booking under the name of my niece who is 25 years old. After the booking, I received an email from the property that required supply of ID for all persons staying at the property and pre-authorisation of a credit card for a £200 deposit. The requirement of ID prior to arrival is not on the hotel policy, which states that “Guest are required to show a photo identification… upon check-in.” Never have I experience this before! After the the IDs were provided I received a ”We are sorry to inform you that you don’t meet our minimum check-in age which is 25 years, as the reservation is on your name we require you to be at least 25 years old to check in. Additionally, it’s not possible to change the name on the reservation. We apologise for any disappointment this may cause. As your reservation is non-refundable, we are unable to waive cancellation fees for this reservation. The minimum check in age alongside other policies and house rules are clearly stated on *********** for all our guests to read before selecting to book and paying, etc”, All this was incorrect. I called the hotel and was told that although the named person was 25, the others were not. It is not in their policy that “all people” must be over 25 and I questioned the requirement as they obviously allow families with children to stay. I was told that it didn’t matter and they would not be allowed to stay and I wouldn't get any refund (even though the booking was in line with their policy). The pure rudeness, lack of integrity and honesty of this hotel astounds me. I am so disappointed that *********** continues to supports this place with so many poor reviews. So much for a customer focused industry! STAY AWAY PLEASE.
Homestay Hotel Heathrow
3.6/550 Commentaires
Heathrow
+ Positive -This hotel is a little gem its location is perfect for anyone that needs a stop over , the location is about 2 minutes walk from Hounslow Central tub station and the Piccadilly line which then connect you to the main tube lines for London. + Positive -The owner/manager was very helpful in regards to contacting me and asking in advance if I required carparking which I did its chargeable at £10 per night, the carparking at the hotel is only 1 space but I was informed that the hotel also own a 2nd carpark that is within walking distance , Hotel has a bar and from other reviews a great restaurant on this sty i did not try it and chose to take a small walk to Hounslow centre a short walk away and got a great take away from the market food hall , Room i booked a single room but the hotel owner up graded me to different room free of charge , Room had a great curved 55” T.V with lots of channels Netflix and Prime to name just 2 the only thing with the T.V was there was a line/ band running down the screen when it was on and I loved the voice activation remote control , facilities it had Tea, Coffee, kettle and clean glasses ,the room was spotlessly clean bed WoW what a mattress it put Premier Inn beds to shame LOL, bath room and shower was to a high standard there is 24 7 reception and the night porter was helpful on check out. overall A Great place to stay , will definitely be staying again . Only 2 -Negatives the arm chair in room 110 has see better days and the seat was damaged and window blind was worn a bit
ibis budget London Hounslow
4.2/566 Commentaires
Heathrow
Hôtel bien situé, à 5 minutes à pied de la station de metro Hounslow Central et en face d’une rue piétonne plein de magasin. Accueil sympathique, les parties communes sont propres. Nous avons réservés 3 chambres, 2 des 3 étaient correctes, propres, mais la dernière, avait un lit complètement cassé, avec des lattes parterre... échange de chambre effectué par le réceptionniste, rapidement, mais la seconde, avait la fenêtre qui fermait mal, et on entendait les bruits comme si on avait la fenêtre ouverte. On avait pas envie de changer une 2iéme fois de chambre. Cependant, pas de bruit venant du couloir. Attention, à prévoir du gel de douche car il n’y a que des petites savonnettes gratuites. À 35€ la nuit, c’est un très bon rapport qualité prix malgré ce désagrément sur une chambre.
Skylark Guest House
3.8/578 Commentaires
Heathrow
Un endroit fantastique pour un grand emplacement pour Londres et Windsor et les environs
DoubleTree by Hilton London Heathrow Airport
4.1/5133 Commentaires
Heathrow
Grand hôtel, près de la gare d'autobus Il y a un supermarché à proximité et le personnel qui m'a reçu la première nuit était très utile, cependant, la nuit où je demande de l'eau et ils refusent de me la donner, puis ils ont dit si je voulais de l'eau que je devais l'acheter. La chambre est très petite, mais il y a beaucoup d'équipements, de pot de thé, de table, de chaises, etc.
Travelodge London Feltham
3.6/546 Commentaires
Heathrow
Après avoir bien vérifié... A fuire , Les chambres ne sont jamais faite Rester 3 nuits , pas de changement de serviettes , pas de lit fait rien ... Pour près de 300 £.... Le WiFi est payant .... Les repas du soir sont congelés et j'ai été malade le 2eme repas .....j'ai tous vo...ie Le personnels est très mal-aimable Personne ne parle français ou même essaye Les sourires ...Ben absence totale Il y a que le.petit déjeuner qui est pas trop mal , dommage les tables sont sales et il n'y a pas de vrais café....a 9 £ ... Le bruits dans les couloirs sont ” normaux” ici Le plus ....les magasins autour Starbucks et même un chouette pub ou l'on mange bien

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