Avis : WINCLOUD Beihai,Huangshan

Réponse de l'établissement: Cher client, merci pour votre avis cinq étoiles ! Nous sommes ravis que vous ayez apprécié notre cadre moderne de style chinois, la propreté des lieux, nos équipements modernes et le service attentionné de notre majordome. Nous avons transmis vos compliments à notre majordome, Mme Cheng, qui vous remercie chaleureusement. Nous continuerons à viser l’excellence et espérons avoir le plaisir de vous accueillir à nouveau !

Réponse de l'établissement: 尊敬的賓客：感謝您的五星好評！很高興您在山上能住得這麼舒服。您對我們優越的位置（近猴子觀海）、全新的裝修、齊全的設施以及舒適的房間都非常滿意，我們深感榮幸。同時，非常感謝您對心語管家的認可，您的表揚我們會第一時間轉達給她。期待在您下次登黃山時，再次為您提供優質的服務，祝您旅途愉快！

Réponse de l'établissement: 尊敬的賓客：您好！收到您的5分好評，我們整個團隊都倍感温暖。正如您感受到的，雲麓北海賓館始終把“家的温度”融入每一次服務，從管家的貼心提醒到客房的細節佈置，衹為讓您在黃山的山水間擁有安心居所。感謝您的認可，期待與您的再次相逢！

Réponse de l'établissement: Cher client, bonjour ! Nous sommes ravis de recevoir votre note 5 étoiles ! L'hôtel Yunlu Beihai s'engage à offrir à ses clients un service « comme à la maison ». Votre satisfaction quant à notre service de majordome est notre plus grande motivation. Au plaisir de vous accueillir à nouveau !

Réponse de l'établissement: Cher client, bonjour ! Merci beaucoup pour votre note cinq étoiles ! De votre arrivée à votre départ, nous nous efforçons de vous offrir une expérience de voyage qui va au-delà du simple hébergement. Votre satisfaction nous prouve que nos efforts ont porté leurs fruits. Nous espérons que la beauté de Huangshan et notre service vous laisseront des souvenirs inoubliables. Au plaisir de vous revoir !

Réponse de l'établissement: 尊敬的賓客：感謝您的五星好評！很高興房間的潔凈環境、貼心服務，以及豐富的餐食、晚間節目表演和免費軟飲，能讓您和孩子擁有愉快的入住體驗。特別感謝您對心語管家服務的認可，我們會將這份肯定轉達給她。期待未來能再次為您和家人提供優質服務！

Réponse de l'établissement: Cher client, bonjour ! Recevoir un avis cinq étoiles est un véritable cadeau. Le sens du voyage réside dans la rencontre avec la beauté, et nous sommes honorés de vous accompagner dans votre merveilleux voyage à Huangshan. Que chacun de vos voyages soit rempli de surprises. Toute l'équipe du Yunlu Beihai Hotel vous souhaite un voyage agréable et prospère et vous souhaite la bienvenue chez nous.

Réponse de l'établissement: Cher client, bonjour ! Je tiens tout d'abord à vous exprimer ma sincère gratitude pour votre avis positif et pour avoir partagé vos magnifiques photos du mont Huangshan, permettant ainsi à davantage de personnes d'admirer les magnifiques paysages environnants. Votre confiance en nos services est notre bien le plus précieux. Nous vous souhaitons une excellente continuation et espérons vous revoir bientôt !

Réponse de l'établissement: Cher client, Bonjour ! Merci de la confiance que vous nous témoignez en nous faisant confiance ! Notre objectif est de faire en sorte que chaque client reparte avec le sourire, et vos commentaires positifs nous ont convaincus que tous nos efforts en valaient la peine. Nous maintiendrons cet enthousiasme et nous réjouissons de votre prochaine visite !

Réponse de l'établissement: After reading your sharing, it's like the mountain breeze bringing warmth, and my heart is filled with joy. You have come from the mountains and walked through the Yungu Cableway to our store. We are willing to wash away your hiking fatigue with thoughtful design in exquisite decoration, comfortable warm towel racks and massagers in guest rooms, and a rich breakfast that combines Chinese and Western elements. Jason's fluent English escorts the journey, the practical guides in Cheng Lei's WeChat light up the journey, the craftsmanship of the bartender, the enthusiasm of the room service, and the proactive welcome of the doorman, all of which are our sincerity hidden in the details. The quiet time on the back of Mount Huangshan Mountain is more precious because of your recognition. All staff of Yunlu Beihai Hotel are grateful for this kind love and are willing to wait patiently for your appointment to go to the top of the mountain again. Wishing you beautiful mountains and rivers in the future, and all the best!

Réponse de l'établissement: 承君佳評，如攬山巔晴光。北海踞黃山勝境，憑欄可眺峯巒疊翠，步出便尋雲海蹤跡，幸得您贊“位置優越”。現代裝潢襯山居雅韻，清舒居所伴好夢；三餐盈香，早膳晚饌皆入味，更有員工熱忱相待，有問必答暖人心扉，願這一程休憩，滿是愜意自在。“松風拂袖意悠悠”，感恩您的青睞，盼他日再邀君歸來，共賞黃山四時景，再享北海温情時光。

Réponse de l'établissement: Reading what you have written about Beihai Hotel, it seems that you have followed your words to take a pleasant trip to Mount Huangshan again, full of joy. You said that the hotel decoration hides modern beauty, and it happens to be located next to the Yungu Cableway, just a few minutes' walk away from the journey. This convenience and elegance are the "first comfort" we want to create for you as you enter the mountains. However, Xiaocheng's thoughtful suggestion, from the hiking route to the sun watching place, is just to bring the good scenery of Mount Huangshan Mountain to your eyes more appropriately - after all, only knowing about the mountain can you know how to let you meet the most beautiful appearance of the mountain. The buffet that replenishes energy for hiking, the small but warm room, heated floor, spacious shower room, and the warm jacket that accompanies you to chase the sunrise are all our hidden intentions in the details. I only hope that this inch is comfortable and can relieve the fatigue of climbing, making every rest a sweetness of the journey. You once slept on the mountain and walked by the light here. If you read about Mount Huangshan again someday, I hope you will still come to the bank of the clouds. At that time, we still wanted to accompany you to see 'Dan Cliff with Stone Pillars, Han Lotus and Golden Hibiscus', and continue a warm story in the mountains.

Réponse de l'établissement: When I read your words, I was looking at the clouds of Mount Huangshan Mountain outside the window and felt that your wonderful "walking from a hiking path to a luxury hotel" was more resonant than the surging clouds - the original surprise in the mountains was never deliberately created, but this unexpected and appropriate. You are willing to keep in mind the words' construction is not disturbed, the room is comfortable ', and you also understand that the materials are delivered through the hard work of the movers. This transparency and understanding move us more than any praise. There are always some details that need to be polished in new hotels, such as the "slightly smaller room, larger windows" you mentioned. We have quietly noted them down and will gradually adjust them in the future; Those young employees who are inexperienced but full of enthusiasm, you are willing to tolerate their 'learning', this kindness is the best encouragement for them. The ancients said that "there are bosom friends in the sea, and the distance is like a neighbor". They used to think that it was about friendship in the distance, but now they understand that guests like you who are willing to count experiences and understand difficulties are the most valuable bosom friends at the foot of Mount Huangshan Mountain. You said 'expensive but worth it', which is like a reassurance pill, letting us know that all the persistence in the mountains - from material transportation to service polishing - has not been in vain. In the future, Beihai Hotel will continue to grow with your advice: polish the details of the rooms more smoothly, so that young employees can mature faster, and always remember to preserve this "paradise" feeling in the mountains. I hope you can see our progress when you come back next time, and walk along the hiking trail again, smiling and saying, 'This experience is even better than last time.'.

Réponse de l'établissement: 讀您的留言，如拾山間暖意——新粧的雅緻、員工的熱忱，還有厚外套藏着的貼心，能為您的旅途添份舒心，我們滿心感念。1.5公里花崗巖台階的徒步，搬運工肩頭的補給，這山間獨有的景緻與堅守，恰是黃山最動人的註腳。您的叮囑也如春風化雨，願為後續旅人引路。若再臨“翠黛千尋”的黃山，盼您重歸此間，再沐山風，再享這份山居的妥帖與温情。