Complexes et hôtels à Hunter Mill avec spa

Je voyage à des fins professionnels. Je cherche donc des hôtels qui offrent un bon niveau de services. A l'heure actuelle, je constate que les grandes chaînes utilisent l'excuse de la COVID pour limiter les services au stricte minimum: min-bar vide, pas de nettoyage journalier de la chambre, pas de service au restaurant pour midi et un service le soir très limité, pas de room services ... en plus, on a la surprise d'avoir des surcoûts cachés comme la simple bouteille d'eau 1/4 litre que vous devez acheter à la réception au prix de 3$ ! Donc si vous voulez vous faire un café en chambre soit vous prenez l'eau du robinet et vous goûtez un café qui sent le chlore soit vous déboursez 3$ ! La salle de fitness est top et la piscine est grande, les employés font le maximum pour vous faire oublier les désagréments ( merci à Rosa au petit-déjeuner) !

I had a horrible experience while staying at this hotel 26 NOV - 1 DEC 2023. . Upon check-in, I was provided a parking pass (4 x 11 piece of paper, not one that hooks on your mirror) to place in my Enterprise rental car (Brand new Nissan Altima). In the morning after my second night, I went out to the parking lot at 6:45 AM and found my car missing. Initially thinking my car was stolen, I went to the front desk and asked if they had camera footage. The first question the front desk clerk asked me was if my parking pass was visible on my front dash. To make a long story short, my car was towed. This hotel contracts with a local towing company (Battlefield Towing) who comes on the hotel grounds on their own (not at the specific request of the hotel) and tows vehicles that don’t have the pass visible on the dash. In my case, the pass had apparently slipped off the dash. The towing company does not check in with the front desk before they tow a vehicle, they send an email to management after the vehicle has been towed. Since the front desk could not get hold of the manager, and I had to get to my worksite, I was left with no choice but to take an Uber to the towing company and pay $200 to get my vehicle back so I could get to my office. I lost 2 hours of work dealing with issue. Rather than look out for its customers (such as letting customers provide their license plate number to the front desk), this hotel chooses to completely outsource their parking management to a towing company whose only motivation is to tow your car so they can make money. I would not be surprised if the hotel has part of my $200. I was assured Hotel Management would call me about this experience, but they never did. I checked out that morning and went to another hotel for the remainder of my stay. Until now I've been a Hilton guy who enjoys staying at Embassy Suites, but I will NEVER stay here again, and will encourage others in my company (23K employees) to not come here either. I will not be part of a hotel who puts a a tiny piece of paper between me and a successful trip. All I can say is watch out for that piece of paper if you stay here. I will be leaving a similar review on other major travel websites, and will also write to Hilton.

Was skeptical due to reviews re: cleanliness and condition. We usually stay at Embassy, but for nights we needed the price was double. I called and was assured rooms were renovated, I made the reservation asking for reno. room. Upon arrival I again asked for reno room & was told they've all been done. I went to the room, inspecting bathroom, bedding, floors etc....Room was clean and had been updated, shower looked new, no mold. I will say there were some paint splatters on floor, a cpl marks on door, but that can happen the day after work is done. Kitchen decently supplied for 2 travelers, including can opener- also kitchen appliances all clean. Xtra sheets/blankets for pull out, if needed. Room was on back side and quiet. All employees I ran into were friendly. My only concern would be regarding breakfast. Hours are 6-9am during week. 2 of our 3 days at our 8am arrival a few items were empty & not replenished the half hour we were there ie fruit, muffins, juice, water. Basic pre-made breakfast which is fine, but if serving til 9 then items need to be available. Perhaps back-up prepped and ready to refill as needed. I understand if all goes out at once, ppl tend to over-serve. And more guests came after us to eat breakfast, I also believe breakfast area furniture could use a redo. Was pleasantly surprised to see nice outdoor patio area to sit. Seeing the renovation of the room here wants me to notify Embassy they're now do for a redo, they're rooms are worn compared to Homewood. The only benefit to Embassy is fresh cooked breakfast, but for 150/night vs 290, it's not that special. I'm not sure why there are other posts within the past 6 months of poor conditions at Homewood, unless all the reno. wasn't completed then. This will be our new Herndon place to stay as long as it remains as is. Thank you for a great experience.

L'aéroport a un service de transport, la chambre est large, OK, propre, les installations de première classe, recommandé!

Oh MY!!!!! Je peux continuer pendant des jours. Parlons de mon gardien qui je l'aime tellement. Je n'ai même pas à lui dire ce que je l'aime déjà et elle me penche et s'assurer que je m'occupe. (Solodad) Mlle Vickie est une belle femme, elle a une grande personnalité et un excellent service à la clientèle elle m'a aussi bien prise en charge et Harish se félicite toujours avec un sourire chaleureux que vous ne pouvez pas aider à aimer. Le mode de travail de chaque client est étonnant, et il est très agréable de s'assurer que chaque client se sent bienvenu et qu'il est aussi confortable que possible. Ne vous en faites pas si tard, appelez ma fille Stephanie la meilleure personne de vente que vous rencontrerez dans votre vie que vous voulez être déçu.