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Avis vérifiés
Emplacement9.1
Commodités9.1
Service9.3
Propreté9.2
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Utilisateur anonyme
Yijing-Yanlan Mountain-View Double Bed Room (Smart Home+Great Views)
Séjour au mars 2025
Entre amis
5 évaluation
5.5/10
Publiée le 16 avr. 2025
No comment on the location as we didn’t check out the town.
The room looked just like the pictures and nicely decorated, but unfortunately, that’s where the positives end.
The soundproofing is absolutely terrible. I couldn’t sleep at all because of a constant flushing noise that started around 10 PM and went on non stop until morning. It was incredibly frustrating and made for a sleepless night. They mentioned it is AC sound but I switched it completely off yet the flushing sound didn’t stop…
The bathroom was another major letdown. It had a very unpleasant odor, and the floor looked like it hadn’t been properly cleaned in ages.
There is AI to control the room but not helpful if you can’t read Chinese. Struggled with translator and to be honest it was more cumbersome to have that because that was the only thing controlling the AC and it’s in Chinese.
I chose this hotel thinking that a higher price would mean better quality, but despite being one of the more expensive options in the area, it was extremely disappointing.
On a more positive note, the service was decent… the staff were friendly and helpful. Also, the breakfast spread was surprisingly good, with a decent variety and well-cooked options.
Still, despite the good service and breakfast, I wouldn’t stay here again. A hotel should provide a restful night’s sleep, and this one simply doesn’t. The entire property is in need of refurbishment, especially the soundproofing. Until that’s addressed, I can’t recommend it.
Traduire
6/8
Réponse de l'établissement: 尊敬的賓客:您好! 收到您的反饋意見,很遺憾此次入住未能達到您的期望,我們也深表歉意,一直希望把最舒適的房間最温暖的服務帶給客人,但卻未能如願,非常感謝您提出的寶貴意見,努力滿足每位客人的入住需求,是我們一直秉承的服務理念,我們會努力不斷改善提升各類設施,為您提供更加完美的入住體驗,期待與您再次相遇!
Eng Kiat Henry
Yijing-Yanlan Mountain-View Double Bed Room (Smart Home+Great Views)
Séjour au mai 2024
En couple
35 évaluation
10/10
Exceptionnel
Publiée le 30 juin 2024
The room is clean and the view to the mountain is magnificent. The breakfast was spread are good and is short distance to the hanging temple
Traduire
Réponse de l'établissement: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生 活愉快!
Invité
Yijing-Wangyue Spring Morning Twin Room (Smart Control+Great Views)
Séjour au avr. 2024
En couple
7 évaluation
10/10
Exceptionnel
Publiée le 12 mai 2024
Very good location for one night between Datong and Wutaishan
Traduire
Réponse de l'établissement: Dear guests, we are deeply grateful for your great appreciation of our hotel. The details are that you give us a very high degree of affirmation that we will continue to improve our services in the future to ensure that your experience is satisfactory every time. I hope you reserve our hotel again!
Timothy
Yijing-Xiayin Family Room (Smart Control+Zen-Style)
Séjour au mars 2023
En famille
3 évaluation
10/10
Exceptionnel
Publiée le 12 avr. 2023
Nice family run friendly place. Great food in the hotel restaurant, both in the evening and breakfast. Would definitely go again. Great shower too.
Traduire
Réponse de l'établissement: 親愛的客人,您好,感謝您的五星級好評,您的滿意是對我們最大的肯定。祝您生活愉快。Dear guest, thank you for your five-star praise. Your satisfaction is our greatest affirmation. Wish you a happy life.
Thomas
Yijing-Yanlan Mountain-View Double Bed Room (Smart Home+Great Views)
Séjour au août 2024
En famille
7 évaluation
10/10
Exceptionnel
Publiée le 22 oct. 2024
fantastic
Traduire
Réponse de l'établissement: 尊敬的客人,感謝您對本酒店的評價,我們一定會再接再厲,歡迎您下次光臨!
Réponse de l'établissement: 非常感謝您細緻的反饋!很開心酒店環境與解決問題的響應速度得到您認可,您提到的隔音、冷水供應問題,我們已安排專項排查優化,後續會加強客房隔音措施、完善供水保障,爭取給您更完美的入住體驗~ 咖啡福利能讓您滿意也超榮幸,期待您下次再來,見證我們的改進呀
Réponse de l'établissement: 尊敬的賓客您好!非常抱歉沒能給您帶來滿意的入住體驗,您反饋的問題我們已經認真記錄並反饋至相關部門以做下一步提升改進計劃,同時也十分感謝您對酒店的認可,希望有機會再次邀請您入住酒店體驗不同房型,時光清淺,我們真誠熱情服務客人的初衷始終不會改變,期待您的再次光臨,和您一起繼續感受城市温度,再次感謝您選擇酒店,希望與您共同見證酒店的發展和成長!
Invité
Yijing-Yanlan Mountain-View Double Bed Room (Smart Home+Great Views)