Papyrus Port Resort

Horrible Experience at Papyrus Port Resort – Avoid at All Costs! Date of Stay: 29-30 March 2025 Purpose: Weekend Family Trip Our stay at Papyrus Port Resort was an absolute nightmare from start to finish. This so-called "resort" is nothing but a name-sake establishment with zero regard for guest comfort or basic hospitality. Here’s a breakdown of our disastrous experience: 1. Reception – No accountability & Unavailable No basic courtesy like offering water to guests after check-in. No staff available at night to address complaints. Calls to reception went unanswered. No accountability – problems were ignored instead of being resolved. 2. Swimming Pool – Dirty & Non-Functional (WORST!) The only reason we booked this resort was for the pool, which we double-confirmed before booking. On arrival, the pool was filthy and unusable. Despite promises to clean it, nothing was done during our stay. Utter false advertising! 3. Indoor Game Area – Broken & Neglected Poorly maintained, most games were broken or damaged. Looked like a dump yard rather than a recreational space. 4. Outdoor Play Area – Non-Functional & Mismanaged Dirty, unkempt, and unsafe for children. Horse riding & rock climbing were unavailable – staff nowhere to be found. 5. Food & Dining – Mosquito-Infested & Slow Service Food quality was decent, but the dining hall was full of mosquitoes at night. Room service was extremely slow – took ages for even basic requests. No soft drinks or cool drinking water available when needed. 6. Room – Late Check-In & Poor Hygiene Despite pre-booking and confirming an early check-in (2 PM), our room was not ready until 3:30 PM. Used water bottles lying around – disgusting lack of cleanliness. No soaps or shampoo provided initially; had to beg for basics the next morning. 7. No Water Supply – Zero Emergency Help Early morning, no water in the washroom! Reception was unmanned, calls went unanswered. Not even a bucket of water was provided as an alternative. Shameful! Final Verdict: A Complete Scam! Papyrus Port Resort is a fraud – charging premium prices for sub-standard facilities, terrible service, and zero accountability. Do NOT waste your money or time here! Worst resort experience ever – AVOID AT ALL COSTS! Rating: 2/10

It was amazing stay with papyrus resort one of of best resort premises location all staffs are good behaviour also good specially thanks to Sabita madam and food also good comfortable stay , the food was tasty and thanks to all staffs for given best hospitality

A very good resort to stay with family. Out from city traffic, if you are tight on budget the best place to stay and relax. If you have your own vehicle then no issues. I definitely recommend this place.

There are no proper amenities in the resort, resort is very small and which seems old, the play area for kids is outside the resort near parking area. There was water leakage in the rooms. My room access card also stopped working, had to use master key provided by the management, overall not a very good experience.

The rooms are not very well maintained, the bathroom doors do not close fully at all! food is quite average, although breakfast was good. Staff are very polite and helpful, we had a good experience checking in and out.

Excellent stay at hotel and good ambience. Good hotel at nearby areas. Stays are good resorts stays at better price