Comfort Inn & Suites Salem

従業員の方もとても親切でした。 部屋も清潔でした。

I reserved the room on 3/19/25, for the 21st and 22nd. I arrived on 3/21/25. I checked in, the room was horrible. I contacted the front desk and asked to cancel my reservations because the room was filthy. the lady at the front desk said that she did not have the authority to cancel but would speak to the manager, who was not onsite. Front desk called me back within 15 minutes and said that the manage would not cancel my reservation because it requires a 48-hour notice, I explained to her that I had made my reservation less than 48 hours ago. that did not matter, so my wife and I left without a refund and rented a room at a different hotel. I will never stay in a comfort inn again.

The room was spacious, clean and comfortable beds. The heater/wall air conditioner from the inside was damaged hard to turn heat! The breakfast was terrible. There were no options for food. It was sausage patties and eggs with waffles of course. I am used to a few good options for breakfast especially traveling with kids. That was really the only disappointment.

Very aged and minimal. There should be after 10pm over 18 pool hours. The breakfast was pretty underwhelming. At least there were waffles, but no peanut butter for toast, no bagels, and horrible microwaved “fried eggs”. All of the people that worked there were very nice. I think it was pretty clean, it was just so old everything looked dingy. Essentially you pay for what you get here. It was not horrible, just not awesome.

The property was well priced and close to our objective. The amenities were limited.

The carpet in the room.was old and dirty The breakfast was not good at all