Hôtels avec avec Wi-Fi à Heidelberg

« All in all, not a terrible stay. When we first got there to check in the front desk was closed even though it was 5pm and check in was until 10, and the automatic check in machine was broken with a note on it to pick up our room keys at the hotel across the street. We went there and they had no idea what we were talking about so we had to carry our luggage back across the street after contacting trip.com who replied IMMEDIATELY (thank you guys so much your customer service is incredible!) we got the number to call the hotel after hours and it turns out they forgot to leave our keys so they sent someone back over to let us into our room. We got into our room and it wasn’t the room we booked, it was a room in the attic that on one side I couldn’t even stand up without hitting my head (I’m 5”3) but it had AC and it was a place to rest our heads so it could wait until morning. The next day when we came down we mentioned the room error and the look the first guy gave me was full of contempt, so his customer service was awful. I know I don’t look like a conventional woman with my hair and tattoos and I understand different cultures can collide but that’s fine, though when the manager came to talk to my fiancé his attitude perked up a bit and he found a smile. They got us in the correct room and this room was a normal size but the ac unit for that room is a portable roll about one that the hose wasn’t sticking out the window with the netting correctly and they tried to come fix it (duct tape) but then the hose broke but my fiancé found a way to shove it out the window and it took awhile to get the room cooled down but then it was great. After that the rest of the trip went well, the woman with the copper/red hair was super nice and overall we really enjoyed our stay. The breakfast was a really good breakfast and the hotel is in a great location with secure parking. Check out Lino’s around the corner for fantastic drinks and the döner place downstairs is killer. It’s most important that most Germans don’t approve of AC so keep that in mind if that’s important to you that you double verify where you book. All the trouble aside we would definitely stay here again, just don’t count on the blow dryer in the room or the AC to work and room service may need to be requested multiple times. »

« We booked a room with kingsize bed, unfortunately when we entered the room it was a twin bed. Highest compliment to check in staff who handled the matter nicely. No room exchange was possible as the hotel was fully booked, but house keeping will put the bed together and on top double topper. We had a great time at Atlantic, in sauna as well as restaurant and hotel bar. From the balcony of the bar we were able to enjoy the fireworks at Heidelberg‘s old bridge. We will always come back. »

« Emplacement idéal, à quelques pas de la vieille ville et de la gare centrale. L'hôtel ne propose que peu de services : ni bar ni restaurant. Cependant, de nombreux établissements se trouvent à proximité. Le personnel était serviable et aimable. »

« L'emplacement de cet hôtel est idéal et le personnel de la réception était agréable. Cependant, les installations étaient bien en deçà des normes et de nos attentes : le robinet de la douche était délogé, le rideau de douche tombait et ne fermait pas ; l'interrupteur de la lampe de lecture était dépourvu de poignée ; et la bonde de douche était bouchée (voir photos) — incroyable, en Allemagne ! Quelle déception ! »

« Pour être honnête, je dois dire que je le rembourserai encore! C'est le meilleur auberge de main dans ma expérience de voyage jusqu'à présent. Le personnel et je pense qui est le propriétaire de l'auberge si gentil 👍.Elle a préparé tout pour vous et vous allez tout vous plaire à la maison. L'hôtel est très confortable et vous trouverez un hôtel de qualité très confortable. »

« Bien que cet hôtel ait l'air d'être plus ancien, il est très propre et propre, le petit déjeuner est riche, le séjour est très bon, et le personnel de service est très enthousiaste et le transport est également pratique. »

« Overall we had a pleasant stay. The hotel is close to the train and bus station so good for those arriving after a long journey. It’s also not too far from the downtown area and has easy access to public transportation. The room was a little small but very comfortable. We didn’t have too many interactions with staff but we were fortunate that the check in desk was open when we arrived as they are only open a few hours a day and the self check in machine could not recognise my booking. »

« La chambre est plutôt bien, avec un canapé-lit et un grand lit. Elle est très spacieuse pour moi et mon fils. La variété du petit-déjeuner est très copieuse. C'est 16 euros pour les adultes et moitié prix pour les enfants, je pense que c'est une bonne affaire. Le fait est que nous pouvons préparer nos propres repas, mais nous sommes trop paresseux pour manger dehors. Il y a un micro-ondes, donc c'est très pratique pour réchauffer les aliments lorsque les enfants ont faim. Juste une suggestion, pourriez-vous envisager de réduire le prix de l'eau😝 »

« The hotel is next to the train station but there is an abandoned big shop in between the station and hotel. Walking to the hotel at night can be dangerous for solo traveller, in front of the place is a car park, and many stranger and homeless people is around the station. However, the bus and tram station is also next to the main station, it make it very convenient to the market. The room is smelly (not smoking smell) , not sure what it is. Front desk staff is helpful and allowed to store luggage during checkout. »

« Le terrain est très confortable et vous propose une vue fantastique sur notre balcon. »