Se situant à Alcester, Billesley Manor Hotel & Spa, a Tribute Portfolio Hotel est à moins de 10 minutes en voiture de Cottage d'Anne Hathaway et de Stratford Racecourse. Cet hôtel avec spa se trouve à 7,5 km de Royal Shakespeare Theatre (théâtre) et à 8,7 km de Jardin Stratford Butterfly Farm.
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment courts de tennis extérieurs, un centre de remise en forme et une piscine couverte. Parmi les services et équipements offerts par cet hôtel de style victorien, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.
Vous pourrez reprendre des forces à Stuart Restaurant ou profiter d'une soirée cocooninggrâce au cet hôtel de un service d'étage 24 h/24. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner buffet est servi en semaine de 06 h 30 à 10 h 00 et le week-end de 07 h 30 à 11 h 00 (en supplément).
Les équipements et services proposés incluent un service de départ express, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Cet hôtel dispose de 9 salles de réunions pouvant accueillir toutes sortes d'événements. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Les 71 chambres de l'hébergement vous invitent à la détente. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette de luxe et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
« Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks! »