We are on vacation for a month, and we have a ton of luggage. Upon arrival, we discovered the hotel didn't have an elevator and that we were on the second floor. My daughter was very unhappy with the knowledge we would have to bring up all of our luggage. The lady at the counter immediately saw my daughter's frustration and handled everything like the goddess of wisdom, Athena. The staff was amazing and considerate. They not only helped bring luggage up the stairs for us but made sure we were taken care of for our early departure. We had a packed breakfast ready for us as well as making sure our 'too heavy' suitcases were readily available for us when we had to leave. We would come back for the staff alone, but outside of not having an elevator, the hotel room was one of the best stocked ones we have had in a month. 10/10, we would come back again, however, with less luggage! We both thank the staff once again!
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