Ukonjärven Holiday Village

A big disappointment. Booked online based on pictures online. When we arrived we discovered that we had booked a stay in what looked like a connected shed that even outside smelled strongly of mold. Got upgraded to a cabin (150 €) with two bedrooms with two beds, before we could move in a man came and explained that he had to dry up water after a leak in the roof, and there was nothing else available. Chose to stay because it was getting late, but inside the cabin it was cold and very high humidity and heating in the bathroom floor was completely absent, even though there was a lot of water there too. Later discovered that the fire alarm was covered with plastic foil and all the window openers had been removed, The hand basin was loose from the wall and both it and the toilet were low. We had to go back to reception to get the bed linen and towels. Couldn't regulate an old AC and chose to turn it off and instead fire up the wood stove which was actually of good quality. They can use wood stoves in Finland and although it takes time, the heating is very efficient and lasts a long time when the stove gets hot, so towards the end of the night it finally became warm and dry in the cabin. Large and good cabin, which would have been great with maintenance instead of a leaky roof and underfloor heating in the bathroom floor which was not marked "do not touch", a window that could be opened and a fire alarm that worked.

We were looking for a nice place to stay over night and stopped to look around. Place and location were perfect, but hospitality was under all the scoring. Woman from the reception came to yell to us while we were having a family discussion and basically insulting us away. She was very rude and unpolite! NEVER go here or you will ruin your day!!! We went away and they lost three paying families!