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4.3/5
Très bien
121 évaluation
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Évaluations vérifiées
Emplacement4.4
Commodités4.1
Service4.2
Propreté4.3
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Toutes les évaluations(121)
Évaluations positives(19)
Évaluations avec photos/ vidéo(5)
Évaluations négatives(2)
stevechan
Chambre traditionnelle, pour 4 personnes
Séjour au sept. 2024
En couple
111 évaluation
4.3/5
Très bien
Publiée le 22 oct. 2024
The bathroom is quiet small, no elevator which is a bit inconvenient if you carry big luggage case. The room is ok, breakfast is decent but the dining room is small, it's crowd there during morning time.
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Invité
Chambre cabine(colter)
Séjour au nov. 2024
En famille
2 évaluation
2.5/5
Publiée le 1 janv. 2025
The cabin was old but clean.Thr problem was that our water heater failed, they had to work for four hours in the room with all of our stuff inside. They couldn't fix it since it's an old installation, they offerd us to move to another cabin, and give a discount for the inconvenience, we accepted. In the second cabin the hot water ALSO FAILED, my kid was freezing at half shower, it was midnight New years eve so we went to sleep and didn't shower. At the next day the lady in the front desk refused to honor the disccount even when i told her we also had problems on the second cabin, she had a very rude attitude. Jackson it's a beautiful town but I wouldn't recommend the elk for your stay.
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Invité
Chambre traditionnelle, pour 4 personnes
Séjour au sept. 2024
En couple
2 évaluation
4.0/5
Très bien
Publiée le 5 oct. 2024
Starting with the good, the location is ideal and within walking distance of the main attractions in Jackson. The check in was fast & friendly, they have a good selection of drinks available at all times in the lobby & complimentary cookies at check in which were delicious. However, despite the lobby looking very nice and welcoming, the rooms are dingy and very dated, with carpets that needs to be replaced and peeling paint. That said, it was fine for a night’s stay where we didn’t spend much time at the hotel, but the expensive price is not reflective of the fact this is a 3 star hotel and is in desperate need of updating.