Rustic Inn Creekside

The Rustic Inn Creekside Resort and Spa was a fantastic place for my husband and I to celebrate our first anniversary. Checking in was very easy. When we walked into the lobby, we were greeted immediately and checked in. We were given a very thorough rundown of everything we needed to know, from where everything is to the times for breakfast in the morning. Our room was lovely. We did not pay for a Creekside cabin, but we still got amazing views of the creek and nature walk from the porch of our cabin. It felt like we had been upgraded and I was there for it. They gave us a card and some chocolate covered strawberries for our anniversary. I loved that little touch! I'm just mad at myself for putting the strawberries in the refrigerator to have later and completely forgetting about them. Sadness!!! Our room was very clean and spacious. It smelled nice as well. The bathroom was great, with plenty of hot water. We had an issue with our toilet but it was fixed within an hour of us going to the front desk. The only downside I really had was the three small uncovered windows on the wall facing away from the bed. The views out of them were lovely, but the sun shining through while sleeping wasn't very pleasant. I can't imagine what summer must be like. I wish there was a way to cover them. The amenities here were fantastic, even during the off season. We loved the breakfast. We really appreciated how they did try to change items up and that there was an omelet station during the week. The people working the breakfast were so friendly and hospitable. The hot tub and sauna are amazing places to sit and relax after a day of walking. The nature walk is a true nature walk. Not only did we see some of the mule deer that hang around town but we saw a family of otters one morning. Amazing!!! The location looks a bit far from town but it's an easy walk to the shops and restaurants. There are some places near the hotel for a quick bite and to get some supplies as well. Overall, if coming back to Jackson, I'd stay here again. I'd like to see what summers are like.

The resort is top notch. We thoroughly enjoyed the breakfast buffet, the creek side accommodations, the shuttle, and the bistro. Everyone was super nice, and daily housekeeping was beyond expectations. The creek side accommodations give a wonderful view of Flat Creek, which is a favorite spot of ducks and swans. We watched them for hours from the comfort of our room. There are deer that will visit you too! The resort has hundreds of rooms and is within a few blocks of town, but the orientation of creek side rooms made it seem as though we were much more remote. We were struck by the cleanliness of all areas. The buildings are log structures and the logs were completely dust free and shining as though they had all been recently cleaned. We didn’t use the heated pool, hot tub, spa services, or sauna. We had the coconut shrimp appetizer and bison chili while partaking in adult beverages in the bar. Everything we had was fantastic. The bison chili was the best chili ever. I would definitely recommend the resort. Splurge for a creek side room.

Disappointed to find out that the bar/restaurant was closed due to off season. Was not told this at time of booking would have stayed elsewhere. We took friends who were also disappointed. Also the path lights shine in the room like a spot light at night that was very annoying. Also there was a room service menu in the room but no room service. If you want full service don’t go during Thanksgiving week

The coziest, prettiest hotel. We stayed in a double queen guestroom. The room included a very large space, fireplace, nice and quiet heater, refrigerator, microwave, coffee maker, tv, and a pull-out sofa couch and a table! The little fitness gazebo was so cute and functional including 2 Pelotons, an elliptical, treadmills, free weights, benches and cable machines. The complimentary breakfast had great food and service! We were able to order room service until 10 PM. The nature walk was fantastic and maintained. We were able to see deer each day and saw beavers down in the water. Just a beautiful stay!

My wife and I stayed here last week. Some of the issues we found, The Kuerig did not work properly, when we called the front desk to ask for a replacement, she said, I'll see what I can do. She did nothing. When the staff cleaned our room, they didn't restock the K-Cups, perhaps they heard the Kuerig didn't work. Went to get complementary coffee in the lobby, it was luke warm at best. The shower temp was not very warm, water pressure was very low. The things we did enjoy, the grounds are beautiful, the room was beautiful and quiet, the breakfast buffet was very good.

Rustic Inn is the perfect spot for couples or families looking for a mix of hotel/resort amenities and the charm of a Jackson cabin. We stayed here in January in Cabin 101 (be sure to book a cabin facing the river or mountains) and couldn’t have been happier with the exceptional service, the convenient proximity to downtown Jackson, and the concierge team’s help with booking excursions. A special shoutout to Kevin, who was fantastic! He gave us excellent tips on what to do during our visit and genuinely cared about making sure we had the best experience possible. Thank you, Kevin! We’ll definitely be back to Jackson and won’t hesitate to stay at Rustic Inn again!