Villa Brown Jerusalem, a Member of Brown Hotels

Good location, just a few minutes walk to The Old City and main commercial streets. Beautifully renovated villa with charming front garden where one can enjoy breakfast or a drink in the evening. Nicely decorated throughout. Easy check in, they let me into my room early, which was very appreciated. Very friendly and helpful staff. Room on The small side but comfortable enough for 2 people (a bit tight but manageable). Mattress was a bit hard and pillows too soft. AC works well but it takes time to cool room. Windows open, allowing some nice fresh air in. Quiet overall, but I had a room in the back of the building. Busy front street so I imagine those rooms may not be so quiet. Two free bottles of water in the room every day and some dry fruit was available in the room on arrival. However, after eating the fruit, I had some "intestinal issues" so I'm wondering now how long they'd been sitting there in the open. I'm a seasoned traveler and careful about what I eat so I rarely get sick. The fruit were the only thing I could think that could have caused my issues. Robes, slippers, minibar, free wifi (slow at times), available in the room. TV channels go off the air quite often, very annoying. Technician came over to see it but didn't know what was going on. Reception said they called me a few times, including 3 wake up calls at 3:30 am but I never heard them. Sounds like the phone was not working well either. Bathroom was small but had ok toiletries, nice shower, nice towels. Water was very hot both in the sink and shower. Shower Water sipped through the glass stall onto the bath floor but staff came to fix it promptly when I reported it. Breakfast was great and very worth it; delicious generous portions of different local foods. Bar was small but had a nice happy hour. The hotel also had a spa but I did not use it. They book a taxi to take me back to the airport st 4am - driver was there promptly. I've been to Jerusalem many times and this has been by far my favorite hotel. Will definitely return and recommend.

The hotel has no parking and it is not mentioned. The spa is closed and so is the cove bar. Although, none of it is disclosed upon booking and all are described as part of the hotel facilities. Hotel is nice but overpriced and we were very disappointed with the false advertising. Breakfast was average. Jacuzzi in the room did not work. We took the “suite” which was an average room.

We were greeted so warmly and appreciated the tea and sweets in the lobby. The architecture inside and out was beautiful including the terrace. Our room was comfortable and clean Each breakfast was generous and delicious with appetizers , pastry basket and choice of hot dish. Hotel was a 20 minute walk to old city and steps from shopping on Ben Yehuda. Front desk was very helpful. We can’t wait to return.

Terrific staff--helpful and engaging. Charming space. Great location. Very good breakfast.

Breakfast was delicious in their beautiful front room. Tea and sweets and soup available in the lobby at night. Great location easily walkable to Old city, Ben Yehuda and the light rail. Nice staff especially Elie made it a super experience

Excellent engaging front desk and breakfast staff. Magdi, Eli, Mustaffa were lovely and attentive. Property is beautiful.

Service was great, but the condition of our room was poor and in need of upgrades and maintenance. Loose plumbing fixtures, caulking, polishing and general upgrades such as tear in backboard and missing carpet at entrance to room. Rust at edges of shower, glass leaked and toilet seat needs replacement.