Orange Hotel (Chengdu Tianfu International Airport)

Very clean hotel near Tianfu Airport. Free shuttle works great for my early flight next day, service is warm and facilities meet all my travel needs.

Is convenient if you need to catch a plane. Hotel has shuttle service to take you to the airport. Breakfast is delicious. Only downside is some floors have strong cigarettes smell. Not pleasant. for non smokers. Luckily the front desk help to change to another room. Then is ok Lift is very cool. .

I had a wonderful stay. The room was spacious, spotless, and very comfortable. The staff were warm and friendly, and the hospitality made me feel right at home. Highly recommended

It was good just had difficult time to contact them because of the language.

Terrible refund experience with poor mutual buck-passing between the hotel and Trip support. I booked this room with 2 breakfasts included on the order page, checked out at 4:45 AM before breakfast service starts at 7:00, and consumed zero meals. When I asked the front desk about unused breakfast refund upon check-out, I was told Trip would contact me to process the money back. However, my overseas international phone cannot receive incoming domestic calls from China, so I waited all morning with no messages or calls. When I messaged the hotel online for help, staff repeatedly pushed me to contact ******* first (a platform I never used for this booking), then claimed they could only issue refunds after Trip sends a formal request slip. When I reached Trip support to push the refund, the hotel tried to cut my refund amount by half, using the hotel’s on-site free breakfast rule for under-17 children as an excuse—ignoring that I fully pre-paid for two breakfasts in my booking. Both sides kept shifting responsibility to each other, forcing me to spend hours negotiating back and forth just to get my unused meal fee back. The service attitude is unprofessional and irresponsible, and I will not recommend this hotel to any international travelers.

The room was clean, quiet and comfortable. The bedding was nice. I like the motion-activated nightlights, strategically located and not too bright, just nice for midnight use. I wish there were more frequent shuttle services to/from the airport. The shuttle buses run once every hour, the buses were big yet fully loaded, sometimes two big buses were running together to serve all passengers from nearby several hotels. To me, it makes sense to have smaller buses but more frequent trips such as once every half hour or every 15 minutes. When I was out for the 5 am bus it just left, the front desk young lady called the bus driver over the walkie-talkie and ran out to help me catch the bus that just made a u-turn and was running on the opposite side of the road. Thanks young lady, for your 100-meter dash!

Clean and comfortable for a short stay due to transit. The connecting bus from airport a bit confusing.

Clean & friendly hotel with reasonable price. They provided free shuttle service to airport. Surrounding area plenty of restaurants & souvenir shop

Really nice stay! The place was clean, the front desk staff were helpful, and the free airport shuttle was a great bonus. Lots of food outlets around. Made everything super easy. Would definitely come back!