Mountain View Suites

Stayed for a weekend here in early December. We wanted to stay somewhere in town but no vacancies. If we knew what we were in for, we would have switched our weekend for another date just to stay at another place. This place is close enough to the train station and that is the only plus. The pictures are very misleading. We were in the basement room, we saw no Mountain View. It was shabby with a bad mattress, the tv was broken, the heat didn’t work in the bathroom, we had half windows with see through curtains, no paper towels or tissues, no tissues in the whole place, and no one on premises to address any issues. The steps outside leading to the parking lot were rickety, slippery (no grip tape), and buckled (very dangerous )! SEE PHOTOS The parking lot is very narrow with only 3 parking spaces (you can park on the street out front, the street is very steep). The door to our room was thin and wobbly even when locked, not secure at all. The walls are also thin. We called and emailed MANY times asking to be reimbursed or given a discount off our bill because of the broken tv and no heat in bathroom (these things were promised as a part of the package deal). They couldn’t bother to call us or email us back to even discuss it, no common courtesy at all. Don’t expect help if you have any issues. Save your money and go somewhere else!!