Hilton Jinan South Hotel & Residences

Avis : Hilton Jinan South Hotel & Residences

Hilton Jinan South Hotel & Residences

No. 2888, 2nd Ring South Road, Shizhong District, Jinan, Shandong, 250002, ChinaVoir le détail de l'hôtel
Hilton Jinan South Hotel & Residences
Hilton Jinan South Hotel & ResidencesHilton Jinan South Hotel & ResidencesHilton Jinan South Hotel & Residences
Vérifiez prix et disponibilités pour vos dates
Nous égalons les prix
1 nuit

Avis des voyageurs

9.5/10
Mémorable
4983 évaluation
Avis vérifiés
Emplacement9.6
Commodités9.5
Service9.5
Propreté9.6
Filtrer par :
Trier par :
Toutes les évaluations(4983)
Évaluations positives(4899)
Évaluations avec photos/ vidéo(1241)
Personnel d'accueil amical(227)
Petit déjeuner délicieux(219)
À proximité de la zone commerçante(186)
Idéal pour le shopping(186)
Superbe vue(135)
Idéal pour les voyages d'affaires(93)
Piscine propre(76)
Piscine remarquable(76)
Évaluations négatives(84)
NKUNDABANYANKA
Chambre Hilton (lit queen size)
Séjour au août 2025
Affaires
37 évaluation
10/10
Exceptionnel
Publiée le 17 sept. 2025
Was amazing
Traduire
Réponse de l'établissement: 尊敬的賓客，感謝您選擇入住濟南魯能希爾頓酒店及公寓！很榮幸獲得您對酒店設施及服務的好評，我們每一位員工都非常樂意為您提供貼心備至的服務，為您帶來賓至如歸的入住體驗。您的滿意，就是對我們最大的嘉許，也是我們不斷進步的動力。期待您的再次光臨。
Invité
Appartement 2 chambres
Séjour au fév. 2025
En famille
8 évaluation
9.5/10
Extraordinaire
Publiée le 2 avr. 2025
Booked a 2 bedroom room (with washing machine). The initial room assigned to us was stuffy, not cold and basin was leaking. The staff assisted by changing us to another 2 bedroom room. I would like that their service is good and they resolved the issue efficiently. No issue with new room, happy with daily housekeeping. They provided us sufficient drinking water daily. Definitely a good place to stay! Highly recommended!
Traduire
Réponse de l'établissement: 尊敬的賓客，感謝您選擇入住濟南魯能希爾頓酒店及公寓！非常感謝您的詳細反饋，對於您最初遇到的房間問題，我們深感抱歉，並衷心感謝您給予我們的機會去糾正這一不足。我們很高興聽到工作人員能夠迅速響應併為您更換到滿意的房間，這正是我們努力提升服務效率和質量的體現。新房間的舒適度和清潔度得到您的認可，我們感到非常欣慰，這也是我們一直以來追求的目標。再次感謝您的強烈推薦，我們將繼續努力，為每一位客人提供更加優質的服務和住宿體驗。如果您在未來有任何需求或建議，請隨時聯繫我們，我們將竭誠為您服務。期待再次為您服務，祝您旅途愉快！
218274****
Appartement Suite familiale, 1 pièce (1 salon)
Séjour au août 2025
Affaires
1 évaluation
3.5/10
Publiée le 19 sept. 2025
It was awful experience for me. Waiting long time at check in and out, staff telling a lie about room service and room place. Never stay at this hotel again.
Traduire
Réponse de l'établissement: 尊敬的賓客，感謝您選擇入住濟南魯能希爾頓酒店及公寓！我們收到了您的反饋，併為沒有為您提供完美的入住體驗致以誠摯的歉意。我們已立即就您反映的問題啟動內部調查，並將在本週內對所有前台及客房服務員工進行強化培訓，重點提升業務熟練度、溝通準確性和工作效率，以確保訊息傳達無誤，並顯著縮短客人等候時間。感謝您讓我們認識到服務中的不足，我們將致力整改。同時希望您能再次入住，見證我們的進步！
Akinkunmi Akinyele
Chambre Hilton (lit queen size)
Séjour au juill. 2025
Affaires
4 évaluation
7.5/10
Publiée le 3 sept. 2025
The hotel is a little bit far away from the central business district. It had the look and feel of an apartment. The hotel doesn’t offer room service or have a restaurant. Breakfast was good however. The hotel appears to cater more to families with children than business travelers. All in all, it wasn’t a bad experience.
Traduire
Réponse de l'établissement: 尊敬的賓客，感謝您選擇入住濟南魯能希爾頓酒店及公寓！非常感謝您選擇入住並花費時間分享如此客觀細緻的評價。您觀察得非常準確！我們酒店確實致力於為賓客提供一個如家一般寬敞、便捷的公寓式居住環境，尤其適合希望擁有更多活動空間的家庭旅客。很榮幸您對我們的早餐品質感到滿意。非常抱歉，我們未能讓您在入住期間清晰地瞭解到酒店豐富的餐飲服務。酒店設有自助餐廳、中餐廳、啤酒花園和大堂吧，我們已立即對前台和客房內的服務訊息標識進行了優化，並嚴格要求工作人員在客人入住時主動、詳細地介紹所有設施，確保未來每一位客人都能無縫體驗到我們完整的服務。再次感謝您的寶貴意見，它幫助我們變得更好。我們真誠期待您在下次光臨時，能給我們一個機會，帶您體驗我們全面的餐飲服務。祝您生活愉快！
Invité
Appartement Suite familiale, 1 pièce (1 salon)
Séjour au oct. 2024
Affaires
6 évaluation
10/10
Exceptionnel
Publiée le 29 déc. 2024
Great choices between hotel room and apartment
Traduire
Réponse de l'établissement: Dear Guest, Thank you for your kind words! We're glad to hear that you enjoyed the great choices between hotel rooms and apartments we offer. We strive to provide a variety of accommodation options to suit our guests' needs. We look forward to welcoming you back soon!
Utilisateur anonyme
Chambre Hilton (lit queen size)
Séjour au juill. 2024
Autre
2 évaluation
10/10
Exceptionnel
Publiée le 21 août 2024
Staying at this hotel was an absolute delight. The service facilities are top-notch. The rooms are spacious, well-appointed, and equipped with all the modern amenities one could ask for. The hotel staff is extremely friendly and attentive, always ready to assist with a smile. The lobby is elegant and inviting, creating a warm welcome for guests. The environment of the hotel is serene and beautiful. The swimming pool is clean and inviting, perfect for a refreshing dip. The fitness center is well-equipped, allowing guests to keep up with their fitness routines. Overall, this hotel is a wonderful place to stay and I highly recommend it to anyone looking for excellent service and a beautiful environment.
Traduire
Réponse de l'établissement: Dear guest, thank you for taking the time to share your feedback about your recent stay at Hilton Jinan South Hotel & Residences. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Claire in the air
Chambre Hilton (lit queen size)
Séjour au juin 2024
Affaires
9 évaluation
10/10
Exceptionnel
Publiée le 10 juill. 2024
Really lovely stay, the staff always take care of me. Make sure you enjoy the lobby area on a clear day.
Traduire
Réponse de l'établissement: Dear guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Jinan South Hotel & Residences. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Invité
Chambre Hilton (lit queen size)
Séjour au avr. 2024
Affaires
3 évaluation
6.0/10
Publiée le 26 mai 2024
A little confusing to get around the hotel... Two different elevators to go to the rooms and the ground floor... Pretty average hotel for 5 star ... No items in the mini bar in the room which is disappointing Most likely wouldn't stay here again ..
Traduire
Réponse de l'établissement: Dear guest, thank you for taking the time to share your feedback about your recent stay at Hilton Jinan South Hotel &Residences. We regret that we did not provide you with a perfect stay and we will continue to improve to meet the needs of our guests. Hope to welcome you back soon in the future!
Invité
Appartement Suite familiale, 1 pièce (1 salon)
Séjour au sept. 2024
Affaires
9 évaluation
10/10
Exceptionnel
Publiée le 22 oct. 2024
Spacey room/one bed room apartment with washer and dryer
Traduire
Réponse de l'établissement: Dear guest, thank you for staying at Hilton Jinan South Hotel & Residences! We are glad that you were satisfied with the hotel's one-bedroom family apartment! Such a configuration is rare in modern city life and can make the living experience much better. For guests who are looking for quality of life but want some privacy, it is definitely a good choice. We hope you will stay with us in the near future!
Invité
Appartement 2 chambres
Séjour au mai 2024
Entre amis
1 évaluation
9.0/10
Excellent
Publiée le 11 juin 2024
Extremely friendly staff and very helpful. clean and beautiful room
Traduire
Réponse de l'établissement: Dear guest, thank you for taking the time to share your feedback about your recent stay at Hilton Jinan South Hotel & Residences. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Karina F.
Chambre lits jumeaux Hilton
Séjour au juill. 2023
Affaires
5 évaluation
10/10
Exceptionnel
Publiée le 14 août 2023
Excellent service. Comfortable, clean and spacious rooms. Good breakfast with beautiful view. Convenient location.
Traduire
Réponse de l'établissement: Dear guest, thank you for staying with Hilton Jinan South Hotel & Residences. I am very happy to know that the professional and considerate service of our team members have left a deep impression during your stay. We pay attention to the real experience of every guest. All of us at Hilton are passionate about hospitality.Thank you for your kind words. We hope to see you again soon.
kevinzxy
Chambre lits jumeaux Hilton
Séjour au sept. 2024
Affaires
67 évaluation
7.5/10
Publiée le 10 nov. 2024
Got blood stain on bed sheet.
Traduire
Réponse de l'établissement: Dear guest,We are very sorry for the inconvenience caused and we deeply regret the issue of the blood stains on the sheets. Please accept our sincerest apologies and rest assured that we have taken immediate steps to rectify the situation and ensure that this does not happen again. Your satisfaction is of the utmost importance to us and we look forward to the opportunity to serve you again and make up for this unpleasantness.
Invité
Chambre lits jumeaux Hilton
Séjour au avr. 2025
Affaires
25 évaluation
10/10
Exceptionnel
Publiée le 11 juin 2025
Good hotel
Traduire
Réponse de l'établissement: 尊敬的賓客，感謝您選擇入住濟南魯能希爾頓酒店及公寓！我們已將您的評論分享給相關部門，相信在您的支持下，我們所有人將不斷提升酒店的服務理念和質量，確保您每一次的旅行與入住都是難忘的經歷與體驗。期待與您的下一次相遇，祝您生活愉快~
QZhang
Chambre de luxe, avec vue sur la montagne (lit queen size)
Séjour au mai 2025
Affaires
1 évaluation
6.0/10
Publiée le 29 juin 2025
Not good
Traduire
Réponse de l'établissement: 尊敬的賓客，感謝您選擇入住濟南魯能希爾頓酒店及公寓！很抱歉未能給您帶來您應該享受到的高品質服務。傾聽賓客的意見能幫助我們打造一流的客户體驗，歡迎您具體指出我們服務過程中的不足，以幫助我們進行改進。最後邀請您繼續支持酒店並檢驗我們不斷提升的服務。再次真誠地向您致歉，期待您的下次光臨！
Agha Nasir
Chambre lits jumeaux Hilton
Séjour au juill. 2023
Affaires
19 évaluation
8.0/10
Très bien
Publiée le 21 oct. 2023
The Hilton Jinan South Hotel in China offers a luxurious and comfortable experience for both business and leisure travelers. Located in the vibrant city of Jinan, the hotel boasts modern and stylish rooms with top-notch amenities, ensuring a restful stay. The hotel's prime location allows easy access to the city's major attractions and business districts. With a range of on-site facilities including a fitness center, spa, and swimming pool, guests can unwind and rejuvenate after a long day. The hotel also offers exceptional dining options, with various restaurants serving a wide array of international and local cuisines. Overall, the Hilton Jinan South Hotel provides an excellent blend of comfort, convenience, and hospitality, making it an ideal choice for any traveler visiting Jinan, China.
Traduire
Réponse de l'établissement: Dear guest. Thank you for share your stay at our hotel. Each room is equipped with large floor-to-ceiling Windows so you can relax and enjoy the beautiful mountain view. After a busy day, enjoy a relaxing sitz bath or a refreshing shower for comfort and relaxation. It is great to see that you enjoyed your stay. Thank you for such a comprehensive review. Thank you again for your comments and enjoy your life!