Discovery Parks - Jindabyne

There is an NRMA caravan park down the road it’s much cheaper and better!! Stay there! Have a look at the google reviews. The management at the NRMA park respond personally to everyone. Discovery park treat customers like they don’t exist. I made a booking online by mistake and immediately emailed explaining this. The staff I spoke to on the phone the next day were friendly and polite but did not have the authority to grant a refund. I asked to speak with someone in management and was told they would call me. No one called me, rather they left it in the notes for staff to tell me I could not have even a partial refund. I would understand them keeping some portion for the admin I even offered 25% but they wouldn’t negotiate. Keeping $866 on what was obviously a genuine mistake is very rude. (And Im wondering if even illegal??) I’m quite shocked by the way I have been treated. Think twice before booking here !

Discovery Parks Jindabyne is a very clean, well appointed and well positioned park about a 20 minute drive from the SkiTube. The park overlooks the lake which has a concrete path you can walk or use to cycle into Jindabyne. We stayed in a deluxe 2 bedroom cabin which had a good sized verandah where you can sit outside and view the lake, full sized and well equipped kitchen, separate loungeroom, nice bathroom with a very large shower and 2 bedrooms, one with a queen sized bed and the other catering for 4 kids. Very comfortable, well maintained, clean and tidy. The staff at reception are very professional and friendly. We really enjoyed our 3 night stay at the Park and would highly recommend coming here. We are repeat visitors due to its cleanliness and lovely location on the Lake. Also caters for campers, caravans and campers. Highly recommend a stay.

Had a terrific stay at the Discovery Park Jindabyne, well maintained park for campers, caravans and cottages of different sizes. Beautiful location opposite the Jindabyne Lake. We stayed in one of the newly built Superior 2 Bedroom Cabin with Fireplace. We had Cabin 90 that is located closest to the Lake. Extremely comfortable and everything new. Friendly service on arrival and departure from all the staff at Reception. As the cabin is self contained very limited supplies of coffee, sugar, tea, S&P are supplied. Bring your own and don't forget the cooking oil for those stay in nights of BBQ's. Jumping pillow, chess set, and canoe/kayak hire onsite for further exploring Lake Jindabyne. Highly recommend a stay here.

I am very disappointed with the service, I made a booking for work related reasons and the very next day my work situation had changed which was out of my control. So I called them the next day and asked for a refund and they would not out of goodwill refund me the full amount and charged me 1 night stay. They offered to reschedule but I wasn't travelling for a holiday so I wasn't able to choose that option. So please be careful before booking and keep this in mind because they will show no mercy or goodwill if you need to make a cancellation for any reason and will only act upon their policy.

This was a great return trip to the park, which had been noticeable uplifted since our last visit. We stayed in a deluxe cabin which was spacious and clean. The balcony was very relaxing. The grounds were well maintained and I was surprised at how clean and nice looking the amenities block was. It’s great to see the Maya Asian restaurant and Trader Joe’s cafe on-site too - they really supplement the park. We flagged a couple of minor maintenance things with reception who flagged with maintenance to fix. Highly recommends

A mate pre-paid 5 nights in a 2 bedroom (1 queen room and 1 bunk room), I joined him 2 nights into his stay. I pre arranged with reception my arrival. At checkin i had pretty much beg for a 2nd key and i was told i couldn't have a boom gate pass. This did my head in as the park was far from full, so they would of had plenty. I offered to pay extra and i was still told no. Other than that, no complaints the cabin was great.