Crowne Plaza Xishuangbanna Parkview

Our family's recent visit to this hotel was truly an exceptional experience tailored for parents and children alike! Prior to our arrival, the hotel's attentive concierge, Veina Li, reached out via WeChat to inquire about our specific requirements, ensuring that our stay would be personalized and comfortable. Her meticulous preparation of the room, which included child-safe amenities and playful touches, demonstrated a remarkable level of care. The hotel's vast premises and family-centric facilities were a huge hit with us. The dedicated children's area, filled with engaging activities and toys, kept our kids entertained throughout our stay. Moreover, the hotel organized various family-friendly events that allowed us to bond and create lasting memories. The culinary offerings were equally impressive, with a kids' menu that was not only nutritious but also presented in a way that appealed to young palates. Overall, this hotel exceeded our expectations and stands as a shining example of what exceptional family-friendly accommodation should be. We would eagerly recommend it to any family seeking a delightful and worry-free vacation.

Our stay at Crown Platz Resort Xishuangbanna was absolutely wonderful! From the moment we arrived, the staff were incredibly warm and welcoming, making us feel right at home. The food at the hotel’s restaurant was delicious, with a great variety of dishes that even our picky eaters enjoyed. A special highlight was the complimentary photo service, the photographer was professional, patient and funny. The photos turned out beautifully. It was such a lovely surprise and a perfect way to capture our family memories.

As the most passionate and loyal enthusiast of Intercontinental, I did not hesitate to choose the Crown Holiday Inn under Intercontinental's umbrella for this trip to Xishuangbanna. The overall style of the hotel is luxurious and appropriately distinctive, perfectly integrating Dai culture into it. The concept of intercontinental people-oriented is reflected in both the concierge service and room care service upon entering the hotel. This is a perfect trip!!!

I was staying in 西双版纳皇冠酒店 during 国庆节期间. It was wonderful experience. Even if hotel location was not very close with famous site, there service was so good. They gave us indivisual service through wechat. So i want to say thank you so much for 李秀芬

The service was excellent - especially Ms. Veina (Head of reception/guest relations). Ms. Veina is not only a very charming and helpful person, but she really tried to make my trip a very special one. No request was too much for her, she always showed a true sense of hospitality and provided very professional service. Also the breakfast team was very accommodating and supportive - a really nice, young and enthusiastic team. Many thanks for a fantastic stay! I certainly will try to return again soon.

The receptionist hang up the Telephone two times when I called from taxi. Most certainly because she Did not understand English. Informationdesk also no English.