Avis : Relax Hotel

Réponse de l'établissement: Thank you for your stay.We sincerely apologize for not giving you a satisfactory stay experience.Recently, the temperature difference between morning and evening has been large.The on and off time of our central air conditioner is 16:30-23:00.You can call the front desk in advance if you need it next time.We can also ask the guest room center to place an electric fan for you.Sorry again.

Réponse de l'établissement: 尊敬的賓客：您好！感謝您對金華瑞萊克斯的支持，感謝您給力的點評，出門在外，住得舒心是每個旅者的期望，我們一直秉承着熱情微笑、盡善盡美的服務理念，讓每一位客人滿意是我們的心願。期待您再次光臨哦！

Réponse de l'établissement: Dear guests, we are very sorry. Currently, our hotel does not have entertainment facilities. Our hotel currently provides wedding banquet boxes, meetings, dining, and confinement center receptions.Maybe there happened to be a May Day wedding banquet when you checked in. I'm sorry for misunderstanding. Next to our hotel is the World Trade Mall, which can satisfy your shopping and dining needs. There are also cinemas, KTV and other leisure and entertainment. I'm sorry again. make you misunderstand

Réponse de l'établissement: Dear my friend ,I`m so happy to hear that, and it`s my honor to be a wonderful memory of your journey. We also look forward to your visit to our hotel again to provide you with better service. Finally, I wish you happiness everyday!

Réponse de l'établissement: Dear my friend,I`m so sorry to hear that, we should solve this problem as soon as possible ,and we also looking forward to your next stay at our hotel ,we want to be a wonderful memory of your journey！Finally,wish you happiness everydays~

Réponse de l'établissement: 看到客官您的點評酒店小夥伴們萬分開心。很榮幸我們的服務得到您的評價，我們一貫保持熱情真摯地為客人服務。瑞萊克斯大酒店位於世貿中心，處於繁華的商業圈，附近有世貿中心商城，舒適、靜謐、温暖、樸實的住宿空間是我們酒店人致力為您打造的生活方式，我們很期待您經常來看看,等您回家哦

Réponse de l'établissement: thank you for your patronage and welcome next time

Réponse de l'établissement: 尊敬的賓客：您好！非常感謝您的入住與五星好評 ！很高興能為您的出遊帶來美好的時光。您的好評給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨 ！歡迎您再回來體驗，祝生活愉快！

Réponse de l'établissement: Hello, thank you for your stay and taking the time to share your stay experience with us. During your stay, our hotel is being upgraded and renovated continuously. We are very sorry for the inconvenience caused to you. We believe that after the renovation, we will show you a new look.

Réponse de l'établissement: Dear Guest: I am very glad that you and your friends had a wonderful holiday in the hotel. Your comments are the affirmation and encouragement of our best service. Wish you a happy life!

Réponse de l'établissement: 尊敬的賓客：您好！感謝您選擇入住與反饋。對於給您帶來的不太愉悦的體驗，我們深表歉意。您的點評非常重要，我們已經反饋給個部並立即進行了改進，相信日後我們的同事在為客人服務將更加細緻。再次對您的不悦深表歉意，期待您的再次入住感受我們更好的服務。

Réponse de l'établissement: 尊敬的賓客：您好！非常感謝您入住瑞萊克斯酒店，很抱歉因節假日客人較多，給您帶來的不便我們一定會加強管理。關於衞生間抽紙盒問題，酒店工程部門已加強維修，確保您下次入住不會再出現此類問題，為您帶來的不便我們深感抱歉。同時很感謝您對我們的理解與包容， 最後祝您幸福安康！

Réponse de l'établissement: 親愛的客人：感謝您對位置和服務態度的認可！關於隔音、電視音量及服務疏漏，我們深表歉意，將立即優化設施並加強員工培訓。小童早餐收費問題已反饋管理層核查，期待您再次光臨體驗改善後的服務！

Réponse de l'établissement: 尊敬的客人：感謝您的好評！關於全身鏡的建議我們會認真考慮優化。五一期間客流量較大，服務不周之處深表歉意，後續將加強高峯期人員調配，提升服務效率。酒店位於商圈核心地段，部分房型臨近商場，如需安靜環境可隨時聯繫前台調整或關窗隔音。期待您的再次光臨，我們將竭力提供更舒適的入住體驗！