The Stepwell Hotel

The Stepwell Hotel in Jodhpur was an absolutely perfect choice in every aspect. Situated in the heart of the old city, it boasts an incredibly picturesque location, right next to the famous Toorji Ka Jhalra Stepwell. From the terrace, one can enjoy a spectacular view of the blue city and the Mehrangarh Fort, making the stay even more enchanting. The room was spacious, elegant, and equipped with every comfort, featuring an extremely comfortable bed and carefully detailed furnishings. Particularly appreciated was the impeccable daily cleanliness, which made our stay even more enjoyable. The quality of the food served in the hotel's restaurant is truly excellent: local and international dishes are prepared with the freshest ingredients, and every meal is a delight for the palate. Finally, the service was extraordinary. The entire staff was always attentive, kind, and available, ready to assist us with any need, demonstrating courtesy and professionalism. I absolutely recommend the Stepwell Hotel to anyone looking to have an unforgettable experience in Jodhpur.

I went there because of the recommendation of my guidebook and a friend, who was there some years ago. The price is for India a little more advanced, but because of the good recommendations I tested this restaurant and was totally disappointed. In this price range I would expect something really delicious or really big plates. Neither was the case. The thalis and the rice dishe, which we ordered, had kid size and were not the most tasteful. We did our best using the spices available on the desk. Also the thali wasn't freshly cooked. Only kept warm in aluminum foil. Thereby I would recommend you to go to another restaurant. And have something more tasteful. Here the quality of earlier days can't be satisfied anymore. Because of this reason we continued our breakfast at another place to get sattisfied and enjoy better service and quality.

The rooms were a total mess. Not cleaned at all, it was smelly, there was trash of previous guests lying around, bathrooms were old and no hot water available, towels weren't properly cleaned as well, ceilings also weren't in the best condition. They refused to let us pay with card even though their payment condition on *********** stated that payments via multiple types of cards was available. Cash payment wasn't mentioned at all. Our whole group got the impression of them pulling a fraud. We were supposed to stay for four nights, we then decided to check out after two nights as we wanted to avoid being involved in possible illegal activities. We paid for those two nights in cash. Now, two days after our checkout, I received an email by *********** that the accomodation told them we didn't show up at their place to check in. That is a straight lie. We have proof of everything. If you want to have a pleasant stay at Jodhpur, we wholeheartedly advice you not to stay with Stepwell House/Haveli. They are a fraud and can not be trusted!

Its an old haveli located in the fort, with easy access to the old city and cafes and restaurants. While the location is good, the comforts and luxuries are missing despite paying a heavy price during the Sacred Sufi Festival. The rooms are basic and spartan. There are no elevators and really high steps so if your legs give you trouble, avoid staying here. Breakfast at Stepwell's affiliated Raas hotel (a 3 minute walk away) was magnificent. Would I stay here again ? Heck no !

If you want to stay inside old city, then this is one of good option which gives you a good view of stepwell. The hotel has been renovated recently and it seemed some work was on going, also the management has changed, so some older reviews may not be applicable as off Dec 2023. The rooms are cozy and comfortable, the staff is very friendly and helpful. Some travellers may miss TV in the room and an elevator to go up but I was ok with those two not being present. Morning breakfast was served at Stepwell Cafe which is mix of cold breakfast selection (mainly juices and cereal)and hot dishes made to order (eggs, paratha etc) - food was great and the cafe is something to enjoy all day long with a view of stepwell and Mehrangarh fort. Fort is visible only from cafe’s top level sitting. Special mention to manager Aijaj Khan for spectacular customer service.