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13 décembre 2024
I stayed here and for the most part my experience was great. Clean rooms, good food and efficient staff. The ladies in the travel desk helped arrange our tour to Soweto and airport pickups with ease. Junior in the club was attentive , friendly and very welcoming! Unfortunately , I had an odd interaction with a staff member. My first morning I went down to breakfast alone to meet up with the rest of my family and gave the woman at the host desk my room number. another female staff member whom I had never interacted with approached the desk and asked me if I had a tattoo on my back. I was extremely confused and she continued to ask me If I had any tattoos... Even just 1. She was adamant in knowing. She spoke to her coworker in their local language and the coworker did seem annoyed that she was asking me this. When I joined my family I told them about it and even said it felt like it was co- word for something. If you’re not aware, there is an epidemic of human trafficking around the country and that solo young women without tattoos are prime targets since they are less likely to be identified and specifically sought after. Apparently high end places are not immune to this. I am a woman in my twenties who initially appeared to be traveling alone and was randomly questioned if I had any tattoos. I’m not accusing anyone of anything but I think it’s cause for concern and very unsettling. Please vet employees throughly and ensure that guests are safe. Sometimes things are hidden in plain site. It’s a shame because besides that it’s a great hotel but unfortunately I probably won’t return.
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