Palazio Studio Mount Austin @ City scape

Avis : Palazio Studio Mount Austin @ City scape

Palazio Studio Mount Austin @ City scape

Taman Mutiara Emas, Johor Bahru, Johor, MalaysiaVoir le détail de l'hôtel
Palazio Studio Mount Austin @ City scape
Palazio Studio Mount Austin @ City scapePalazio Studio Mount Austin @ City scapePalazio Studio Mount Austin @ City scape
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Avis des voyageurs

7.7/10
Bien
9 évaluation
Avis vérifiés
Emplacement8.0
Commodités6.7
Service8.4
Propreté7.6
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Toutes les évaluations(9)
Évaluations positives(5)
Évaluations avec photos/ vidéo(1)
Évaluations négatives(4)
Peter Christofer
Appartement studio
Séjour au oct. 2024
En couple
1 évaluation
3.0/10
Publiée le 16 janv. 2025
did not even stay as no check in information was shared. stuck in the rain into the AMs. Had to find a different place to stay and overall had to spend a lot more due to the extra transport cost and emergency hotel stay.
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Jerry-Zhang
Appartement studio
Séjour au sept. 2024
Entre amis
3 évaluation
6.0/10
Publiée le 2 nov. 2024
The water heater water flow is very low. Then the water heater noisy also. Felt scary. Toiletries not provided. I think this is basically services. Hope it improves
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Utilisateur anonyme
Appartement studio
Séjour au août 2024
En couple
1 évaluation
5.5/10
Publiée le 28 oct. 2024
1 of the fan in the living room are not working and found 1 cockroach in the room.
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Nancy850
Appartement studio
Séjour au avr. 2024
Seul
5 évaluation
6.0/10
Publiée le 12 mai 2024
Need to clean before guest stay, it really poor cleanliness. The floor dusty, the bathroom smells and the shower head all mold growing，it really awlful honestly. check in process， did not clear mention how to check in，and still asking 100 to be deposit before to have QR code， it really super expensive. Photo cannot be believe.
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Réponse de l'établissement: Hi Dear,Thank you for taking the time to leave a review. I’m truly sorry to hear that your experience did not meet your expectations. Cleanliness and guest's needs are top priorities for us, and I regret that we fell short in these areas during your stay.We’re addressing the cleanliness issue with our housekeeping team to ensure it doesn’t happen again.I appreciate your feedback, as it helps us improve. If you have any more details or concerns, please feel free to reach out to me directly. I hope you might consider staying with us again in the future so we can provide you with a better experience.
Hui Sun
Appartement studio
Séjour au mars 2024
Entre amis
2 évaluation
5.5/10
Publiée le 28 avr. 2024
Ngl the toilet was meh.. should have more amenities instead of soap only. And the soap looks sus i dont even dare to use.
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Réponse de l'établissement: Hi Dear,Thank you for taking the time to leave a review. I’m truly sorry to hear that your experience did not meet your expectations. Cleanliness and guest's needs are top priorities for us, and I regret that we fell short in these areas during your stay.We’re addressing the cleanliness issue with our housekeeping team to ensure it doesn’t happen again.I appreciate your feedback, as it helps us improve. If you have any more details or concerns, please feel free to reach out to me directly. I hope you might consider staying with us again in the future so we can provide you with a better experience.
Lico
Appartement studio
Séjour au mars 2024
En couple
1 évaluation
10/10
Exceptionnel
Publiée le 28 mai 2024
I really really like this
Traduire
Réponse de l'établissement: Thank you so much for your feedback! It was truly a pleasure hosting you during your stay.We strive to provide a comfortable place to our guests.🥰You were a fantastic guest, and I would be more than happy to host you again anytime you decide to visit our homestay!!
Invité
Appartement studio
Séjour au juin 2024
Seul
5 évaluation
2.0/10
Publiée le 29 juill. 2024
公寓難找，訂了房房東不會主動聯繫你，房東難聯繫，床中間都凹陷下去了，窗外就是大馬路，很吵。浪費錢。別住公寓，別住公寓，別住公寓！！！
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Réponse de l'établissement: Hi Dear,Thank you for taking the time to leave a review. I’m truly sorry to hear that your stay didn’t meet your expectations.We strive to provide a comfortable and enjoyable experience for all our guests, and it’s disappointing to learn that we fell short in your case. I apologize for the inconvenience caused by the sunken bed.We take your feedback seriously and are already working with our maintenance team to ensure higher standards. Your comments help us improve, and I appreciate you bringing these matters to our attention.Thank you again for your feedback. We hope you will consider giving us another chance in the future.
Vicky
Appartement studio
Séjour au oct. 2024
Entre amis
7 évaluation
10/10
Exceptionnel
Publiée le 20 nov. 2024
整體感覺很舒適，位置很方便
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Invité
Appartement studio
Séjour au oct. 2024
Affaires
94 évaluation
10/10
Exceptionnel
Publiée le 31 déc. 2024
酒店不錯 還可以吧
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