New Century Hotel Kaifeng

I had a very nice 4 nights stay in the hotel. The position is not central in the city but it’s very well connected with bus transports and it’s easy to get to the center quickly. At the hoteI was always able to find some personnel that could speak English, which is very important to me, being a foreigner. The room, including the bathroom, was always clean, the furniture nice, the food good, I especially appreciated the breakfast with a lot of choice, both sweet and not. I didn’t take advantage of everything the hotel had to offer because of lack of time since I came to attend a conference, but I’m over all very satisfied with my stay.

I booked during peak season, slightly more expensive than usual price. Good overall experiences, friendly staff and Bai Zhi Jie(白智杰）from concierge noticed that we came with kid, and surprised us with a toy which really made a good impression for us.

nice.

老牌五星酒店，熱情五星體驗拉滿！從踏入大堂開始，就能感受到頂級服務——行李員主動幫忙搬運行李，前台小姐姐笑容超甜，快速辦好入住還貼心介紹設施。房間更是細節控狂喜，床品柔軟親膚，超大浴缸一應俱全，連歡迎水果和手寫卡片都儀式感滿滿！餐廳窗外就是金明池的美景，離萬歲山，清明上河園也不遠。非常棒的體驗。

環境：非常好，就在金明池 旁邊， 景觀麪很漂亮 服務：前台李靜娟姐姐服務非常好，出門匆忙忘帶證件，耐心幫我們想辦法解決，還幫我們查看當天剩餘房間，幫我們升級房型，非常 nice👍

酒店雖然老舊但各方面設施設備維護很好，衞生較好，酒店環境離景區較近，離開元廣場步行十幾分鍾，特別是停車場較大，但遇到有大型活動仍比較緊張，停車場管理小哥非常負責任，文明禮貌且指揮到位，客房保潔人員也是認真負責。建議酒店對前台及早餐服務人員加強培訓和統一管理意識，她們的言行直接影響着酒店形象。