Kona Reef Resort by Latour Group

This was a fabulous location and the amenities matched the beautiful views! I recommend this property and will definitely return myself!

Wonderful resort. Lots of hidden gems reveal themselves during your stay. Staff was friendly and professional. Housekeeping services were great. Couldn't be closer to the ocean! Will book again if we are lucky enough to visit again! Thank you Kona Reef Resort!

Based on the photos online and people’s experiences here we were excited to arrive. The reality was completely different. The unit was EXTREMELY small (the reservation was for 3 adults but they put us in a room that was barely large enough for 2), and unclean. Shower had soap scum everywhere- floors, walls and glass, sink in both the kitchen and bathroom needed to be scrubbed, oven door covered in grease and freezer has some kind of residue. The office is minimally staffed and you can’t get ahold of them after 5pm. No concierge. The only reason we kept the room was the view.

We stayed in E3 this was sub par unit: slider door no lock, front door in bad condition. Bathroom: tub flaking and patched bottom, no soap i containers, cracked sink top, toilet hard to flush, floor tile so dirty I washed it myself. Uncomfortable sofa, ask for a second chair no result, dirty drapes, murphy bed took up living room, tv (2) did not work on arrival

Pros The pool was nice and warm and the chairs and chaises were comfortable. The BBQ area with 3 tables was great and we enjoyed 2 dinners there. There are usually 4 nice BBQ's but they were all broken. They brought in 2 smaller ones that worked out fine to share. Good location that was walkable to downtown and many restaurants. Our unit had almost everything we needed, from a coffee maker to an ice chest. They also had beach chairs and binoculars. Cons Stairs had to be navigated every time even though they have elevators. We stayed in Unit B26 which faced due west. This was great until around 3pm when the sun was directly in our face. It made the room not only very hot but impossible to enjoy the lanai. The only place to sit at a table in our unit was on the lanai and it became unusable from 3pm to sunset. We could never have dinner or happy hour on our lanai because of this. When I went to plug in a cord behind our bed, I realized there was only a waterproof cover over the mattress before the bottom sheet. This did not seem at all pleasant to us so we had to remake the bed and put the bedspread/blanket under the bottom sheet.

Nice resort close to town. You can walk to the restaurants and other amenities. The pool area is great. The unit we had was a little dated and could use some sprucing-up but was fine for the time we were here.