"Il était propre et décent salle a"

"The overall hardware of the hotel is very new, the environment and facilities are also good, it is a hotel with great potential. However, there are still several parts of this stay, and I hope the hotel can further improve. Recommended improvements: Strengthen room cleaning The overall cleanliness of the room still has room for improvement. Since the hotel hardware is very new, it should be maintained with good cleaning and maintenance to avoid the new hotel quickly affecting the quality of accommodation due to the lack of cleaning. 2. Establish a more complete process for handling lost objects After checking out this time, I found that the filter shower head I brought was left in the room. I contacted the hotel through a letter, but I didn't receive a reply; I didn't receive a call back after leaving the contact information on the phone. After that, I went back to the hotel three times in person and was still told that I didn't find it. 3. Housekeeping should carefully confirm the items in the room The shower head was brought by me. When I checked out, I needed to be removed specially and then replaced with the original shower head of the hotel. In the end, the room did change back to the original shower head, so the housekeeper should have contact with the item when finishing the room. It is recommended that the hotel strengthen the confirmation and return mechanism of housekeeping personnel on the remnants of the room. 4. Improve the efficiency of customer complaints and contact responses Passengers have contacted by email, telephone, etc., but have not received any reply. Finally, they need to return to the hotel three times to confirm. Even if they cannot find the lost items in the end, they should give the passenger a clear investigation and reply. Overall, the hotel's hardware conditions and novelty are advantages, so I hope to see the service details improved simultaneously. It is recommended that the hotel give priority to improving the parts of "room cleaning, housekeeping loss management, customer complaint response and follow-up processing". If these details can be done well, I believe that the quality of the new hotel can be more complete and the passengers can feel more at ease with the hotel's service."

"Zero amenities were provided except a water bottle and morning coffee. Literally nothing else. No lotion, no elevator, and the AC was very loud in my room. Location was 2-3 hours (one way) from GNP."

"L'hôtel est parfait pour visiter le parc national Glacier à un prix équitable et avec de bonnes performances."

"La chambre est très spacieuse, nous avons réservé une chambre avec 2 lits. L'hôtel et l'établissement ne sont pas les plus récents, mais il a assez tout ce dont vous avez besoin, je pense qu'il est un bon prix avec ce que je reçois, reviendrait ici si je visite Kalispell encore une fois"

"Le petit déjeuner était très bon."

"Aime le petit déjeuner inclus option, grand prix hôtel et reviendra"

"La nuit avant de partir au glacier, je ne pensais pas que ça valait la peine. La chambre était un peu vieille mais très propre, avec une sauna de piscine, la réception était très jolie, la prochaine fois que je vais au glacier, vous aurez le choix."

"Le lieu est plus pratique! Recommandé!"