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3.8/5
16 évaluation
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Évaluations vérifiées
Emplacement3.8
Commodités3.8
Service3.9
Propreté3.9
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Toutes les évaluations(16)
Évaluations positives(13)
Évaluations avec photos/ vidéo(5)
Service remarquable(6)
Chambres de qualité(5)
Évaluations négatives(3)
Y L R Chan
Chambre Lits Jumeaux Supérieure - Étage Élevé
Séjour au mai 2023
En couple
9 évaluation
4.2/5
Très bien
Publiée le 16 mai 2023
The hotel was newly renovated. I like the design of the lobby and our room on the top floor. All the staff at the check in counter and hotel restaurants were polite and friendly. Carlos was the most helpful and considerate staff. He not only helped us to make phone reservation with a restaurant but also took initiative to give us good advice.
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Invité
Chambre avec lits jumeaux
Séjour au mars 2024
Entre amis
3 évaluation
5.0/5
Exceptionnel
Publiée le 3 mars 2024
百年老店。房間比預想的大。如果冬天來離冰瀑祭近。
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Weikewangmang
Chambre standard de style japonais, avec vue sur la montagne (salle de bain)
Only the lobby and several rooms were renovated while the rest are rusted and falling apart. Upon check in at 3pm we were told the original dinner time we have booked and CONFIRMED were no longer available and only 8pm were available. Fine. As outside were snowing hard we asked if they have any umbrella available and they just answered “NO”. Even a business hotel have umbrella for rental. How they dare to called themself “Grand” Hotel? When we arrived at the dinner buffet we were left with what’s essentially left over from the previous guests and nothing gets refilled. At 9pm suddenly they told us for the first time they are closing now and literally kicked us out of the buffet with no explanation. None of the staff speak any proper English and this is the worst ever Onsen hotel experience. Don’t waste your time and money.
마음 편한 중형 온천 호텔 PROS 온천이 크지는 않지만 엄청 쓸모 있음/ 5층 온천은 야외 온천도 있음 오전 12시 부터 자정까지/ 1층 온천은 25시간 개장 이여서 아주 편함/ 저녁식사 뷔페 대게 무진장 맛남/ 대게 가위도 성능 좋음/ 조녁식사/ 아침식사 뷔페 모두 종류 딱 적당 + 맛남/ 뷔페식담 메니저 안경낀 남자분 무척 친절 CONS 조식당에 차가운 녹차만 있고 따뜻한 녹차가 없음