Aswadduma Hotel

The most dreadful and uncomfortable experience I’ve ever had was during my stay at this hotel. A group of about 30 of us had booked a full board “Deluxe,” “Deluxe Superior room,” and Executive Suite package. Despite we checked in lately, our rooms weren’t ready. Even the staff didn’t know where our rooms were, and the main door locks weren’t secure and locked well. When we booked, we requested to change our double room to a triple room (for 3 elders), but upon arrival, they had only added an extra bed (the extra bed was also broken even can’t sit in there) and didn't provide towels, toothbrushes, or any other essentials for three people. Describing my worst experiences in detail would be too lengthy, so I’m listing them. • Dinner buffet was not arranged until 10.30 PM. And the Lunch buffet was not arranged till 1.45 PM. • The food was really awful, not tasty and there weren’t many varieties. We only had dhal, chicken, and polsambola. For dessert, there was just melted ice cream, half-melted jelly, and some papaya pieces. • Rooms were dusted, not cleaned and maintained. • AC, TV, and Jacuzzi, showers were not working • Rats and frogs were in the rooms. • When we booked the hotel, we requested to arrange a BBQ from 7. PM. But the chef even didn’t know about it. • Very disappointed with the hotel's management. Most of the staff seemed to be newly hired. • While we booking the hotel a one lady (Amandi) so-called manager was contact with us and told us miracles about the hotel. But the experiences were worse and terrible. So don’t believe the wording of them. **** If u want to waste money and time Aswadduma is the best place for u..........*****

I saw this place by facebook and i did some research before i came here, first there were some good and bad reviews to be honest but the place was so beautiful in the pictures , After reading a mix of both good and bad reviews, I decided to take a chance on Aswadduma Hotel, drawn in by the stunning pictures of the hotel and its surroundings. My decision turned out to be a great one, as the hotel has recently come under new management and the improvements are remarkable. Everything is now running smoothly and perfectly. The staff at Aswadduma Hotel were exceptionally friendly and provided amazing service throughout my stay. The hotel is located in a charming village, right in front of the beautiful Kandalama Reservoir and nestled in the heart of the Kandalama jungle. The location is incredibly peaceful and picturesque, offering a perfect retreat into nature. One of the highlights of my stay was the chance to see various wild animals in their natural habitat. This place truly is a hidden gem for nature lovers. The hotel also features a huge swimming pool and a luxurious jacuzzi pool, which were perfect for relaxing after a day of exploring. During my visit, some adventure activities were still under construction, but I'm sure that once completed, these activities will add an exciting dimension to the guest experience. For those planning to visit soon, there will be even more to enjoy. The ambiance of the hotel gave me a unique vibe, almost like living in the jungle. It was a refreshing and invigorating experience. Overall, Aswadduma Hotel is one of the best hotels I have ever stayed at. Thank you so much for providing me with such a memorable experience. Keep up the fantastic work!