Annai Resorts & Spa

Jayshree & Harshad Shah stayed 4 nights & 5 days Premium sea villa view , but recisim is fact , from 1st day we told them for Beer ,Scotch etc. Will pay separately for our drink, but they said no ,it's not allowed in restaurant, u can drink in another restaurant where u will get drink, these is family restaurant we don't allowed as we r ready to pay then to be in their pollicy but we have seen forriener are having Beer & they bought their own Vodka bottle & drinking in same family restaurant where we didn't get drink when we are ready to pay also , these is very shameful we Indian also paying same amount how much they're paying for a day stay then why these differences

I stayed at Annai Resorts and Spa, Kanyakumari for one night (2nd Feb - 3rd Feb) and booked two rooms (2001, 2002). Here’s my detailed experience: 🏨 Rooms (4/5) The rooms are spacious, well-maintained, and equipped with all basic amenities like a TV, air conditioning, a mini-fridge, an electric kettle, and a comfortable bed. The bathroom was clean, and toiletries were provided. My only issue was with the view—while the room was advertised as having a sea view, what I got was a garbage dump in the foreground and a distant sea view. This was quite disappointing. 🚿 Bathroom (5/5) The bathroom was clean, well-equipped, and stocked with essential toiletries. One thoughtful addition was a small stool, which is useful for bathing kids or elderly family members. 👨‍💼 Staff & Service (4/5) The staff were generally polite and courteous, and their behavior was professional. However, an incident initially raised concerns, which I will detail below. 📍 Location (5/5) The location is fantastic—all major sightseeing points are very close to the hotel: Kanyakumari Beach Gandhi Memorial Sunset Point Kumari Amman Temple Boating Point Auto rickshaws charge around ₹60-₹80 one way to these places from the hotel. 🍽 Restaurant & Food (5/5) The buffet breakfast had a wide variety of options and tasted great. I also tried their lunch and dinner, and both were delicious: Lunch: Malai Kofta, Dal Fry, and 10 fluffy Phulkas Dinner: Chicken Lollipop, Chicken Fry, Phulkas, and Navratan Korma The food quality exceeded my expectations, and I would highly recommend dining here. ⚠️ Major Concern – Unauthorized Room Entry & Missing Money (Resolved) This is where my experience took a disappointing turn, but I appreciate that the management took action. On the morning of 3rd Feb, we went for breakfast around 7-8 AM, leaving the room locked. However, when we returned, we noticed one mineral water bottle placed inside each room. This was unexpected, as we never requested water bottles, especially since we were checking out in a few hours. The real shock came when my mother realized that ₹300 (one ₹100 note & one ₹200 note) was missing from the ₹2300 cash she had left on the table. Her bag was open, but nothing else seemed disturbed. When we confronted the staff, one of them admitted that he entered the room using a master key, claiming that we had requested water bottles. However, we never made such a request. Upon further questioning, he changed his statement, saying he entered the wrong room by mistake. I immediately reported this at the reception, and they assured me that they would take action and refund the money. ✅ Issue Resolved: Today (Feb 9), I received my refund of ₹300 from the housekeeping manager. I appreciate the management for addressing this issue, but I hope they take additional steps to prevent such incidents in the future. ⭐ Final Rating: 4/5 (Improved after receiving refund) Overall, this hotel has great rooms, excellent food, and a prime location. While