Hotel Cypress Karuizawa

Pros - 1. Hotel apartment is 15 mins by walk from karuizawa station, still walkable. Hotel does not provide any shuttle bus 2. Room is spacious and it is equipped with microwave, stove & fridge. It does not come with any kitchen ware though and need to request the items you need clearly. It is hard to communicate as the staffs do not speak English well 3. It is 3 mins by walk away from a big supermarket and McDonald, very convenient if you like to cook and buy something to eat on your own Cons 1. Facilities are old, WiFi was down few times during our stay 2. Staffs are not professional and do not speak English well. It is so difficult to communicate with the receptionist as most of male staffs do not speak English (female is better). They provide false information and don’t understand their hotel facilities well 3. During our stay, roof top is under repair so the whole room is surrounded by shed frame, we are unable to open the balcony door at all as the view is all blocked 4. Carpet & sofa are quite dirty In short, I recommend this hotel if you are staying with a big group and want to cook your own dinner. But I will not stay here again due to the poor staff experiences.

The room is spacious, and it is in quite area, walking distance 15minutes from the Karuizawa station. Hot spring… looks quite dirty especially outside bath. Ceiling was full of dirt, and there were so many countless bugs fallen off on the outdoor bath from the ceiling… yikes!

Hotel is located about a 20 min walk from JR Karuizawa. If you have luggage, probably easier to take a taxi from the Jr station. The front office staff are friendly and helpful and make me feel very welcome at the hotel. Room is spacious and clean with a kitchenette equipped with a microwave oven . Very useful ! Hotel is close proximity to a supermarket and bakery. Definitely will stay at this hotel when I return to Karuizawa.

Room are only come with twin bed instead of king or queen bed and hotel under renovation ezternal part so no view all Stay location is bit far from station which about 10mins walk better to call a teksi about 800-1000yen for a trip. Overall suitable for family stay instead of solo trip..

Good location and near to the Prince Shopping centre and the ski centre. Clean and tidy place.

I really enjoyed my stay at Hotel Cypress Karuizawa. The staff were friendly and welcoming, and the breakfast options were great, with good choices even for vegetarians. There’s a grocery store nearby, which was very convenient, and the surrounding neighbourhood is quiet and pleasant. The hotel is a bit of a walk from Karuizawa Station, so if you have a lot of luggage or are travelling with seniors or children, you may want to take a taxi to the hotel. That said, the onsen bath was wonderful and very relaxing, and there are great running routes nearby, which was a big bonus for runner. Overall, a comfortable and enjoyable stay. Highly recommend.

A bit rundown, but given the price and the room size, is worth for money. Need to take cab to/ from the station, but is ok within 10 mins and around 1500 yen

A dated hotel just off the Prince Karuizawa Outlets. Short drive away from the Old Karuizawa Ginza so the location is lovely. The coin laundry was just 2 washers and 2 dryers serving 70 + rooms so the wait can be long.

Onsen facilities are new and clean. Electronic bicycle rental services are available and economical. Waling distance from JR station is short.  Good to recommend.