Hotel Marroad Karuizawa

I stayed at Hotel Marroad Karuizawa, which is about a 12-minute walk from Karuizawa Station. The surrounding area is very quiet and peaceful. The lobby has a charming retro Showa-era vibe, and the hotel is a two-story building. The room was spacious, comfortable, and very quiet. The Japanese-style futon mattress was thick and extremely comfortable, while the Western-style bed had a good balance of softness and firmness. The room amenities were well provided, and the hotel staff were very friendly. There is also a shuttle service to the ski resort and the station, which was very convenient. Although the hotel is a bit far from Ginza Street and nearby convenience stores, taking a taxi only takes about five minutes, so getting around was still quite easy. That said, there are a few minor drawbacks: 1️⃣ There is no elevator, escalator, or ramp from the entrance to the front desk, which makes carrying luggage inconvenient. Many guests have mentioned this issue. 2️⃣ The sink has separate hot and cold water taps instead of a single mixer tap, which feels a bit outdated and less convenient. 3️⃣ The air conditioner is relatively loud. Even in sleep mode, it turns on and off automatically, which can be a bit annoying at night. 4️⃣ The hotel uses traditional keys instead of key cards, and you need to leave the key at the front desk when you go out. That said, this also adds to the nostalgic atmosphere of the hotel and fits well with its retro style.

The location is convenient, close to the old town and some attraction. However, the hotel is a little old with limited amenities, no washer/dryer, no ironing etc. However, they have shuttle services to the ski park with equipment rental. So it depends on your activities, it’s just not so suitable for me with a very small toddler. - No elevator, you have to carry your luggage to the room from carpark to lobby to room.

Some distance away from Karuizawa station. May take taxi from JR.

Hotel Marroad is just a few minutes by the shuttle bus from the station , and it can also be reached on foot. We booked a room for 4 people and the room size is good at a very reasonable price (include breakfast). The fixtures are a bit old. However, the room and the amenities are very clean. We come to skiing and the hotel has a rental service (much cheaper than you rent at the ski field) which is very convenient. Also, they send us to ski field every day. Staff can speak little English, but they are all very friendly and helpful. Breakfast is delicious, and it is a must try.

酒店比較舊，員工服務態度好，早餐選擇比較簡單選擇，味道是滿意的

お正月に続き２度目の宿泊です。軽井沢駅から徒歩圏内でもあるのに、送迎して頂けるのはとても有り難いです。それから部屋の広さと清潔感、お料理も大変美味しく頂きました。

最高でした！ 荷物を駅まで持ってきてくれたり、スタッフの方の対応が素晴らしくて宿も含めて旅行が最高の思い出になりました。

酒店位於舊輕井澤，位置很好，去雲場池，舊輕井澤銀座通，步行即可到達。和洋式房間寬敞舒適，乾淨衞生。早餐服務周到，前台熱情，去輕井澤免費接送，真心點贊。

房間屬於日本比較寬敞的了，小朋友特別喜歡在榻榻米的房間玩耍。 我們選的早餐，屬於服務員會上一道道定食 酒店有免費的shuttle bus送去Snow Park和Outlet，很是方便