Luxe Resorts - Centrally Heated Air Conditioned Hotel in the Heart of Kasauli

Room 8 Review – Disappointing Experience for a "Premium" Stay Stayed in Room 8, which the hotel claims is their most premium option. Unfortunately, the experience did not reflect that in any way. Owner’s Behavior: The owner’s attitude was unprofessional and dismissive. In a hospitality business, basic courtesy and communication go a long way — sadly, that was missing. Lift Policy: They switch off the lifts post-dinner until 8:30 AM. The lift was only turned on the next morning after repeated requests. This raises serious concerns, especially if you're traveling with elderly people, kids, or in case of a medical emergency. Facilities & Room Condition: Broken toilet seat in the room. Fridge was running but not cooling. No toilet paper or dental kit provided unless explicitly asked. The room, despite being the "best", was small and cramped. Dining Area: Breakfast space is highly limited — only five tables and fewer than 20 chairs. While we were still having tea, the staff asked us to vacate so others could sit. This kind of pressure during breakfast is not acceptable, especially when the infrastructure clearly can’t handle the number of guests. Overall, not recommended — especially for families or anyone expecting basic hospitality standards and reliability in amenities. The property needs a serious rethink on service quality and emergency preparedness.

Newly build property , excellent location , good food , what makes the property exceptional is the staff , specially miss Pooja Ji ( reception staff ) Mr Tula ram Ji ( security ) and Mr Vikas ( service staff ) staff like this makes your trip memorable n motivates you to recommend n visit again . God bless. ( LUXE RESORT KASAULI )

The host are very welcoming, good natured. Staff very helpful. Food quality very hygienic and good quality. Hotel very clean, well maintained with state of the art facilities. Overall 5star experience. Thoroughly enjoyed our stay and would like to visit multiple times. Highly recommended.

Situated at comfortable location on main road to Kasauli entrance. We booked Room having Mountain view with Balcony. Rooms are big in size with good interior but bathroom might need some more space. Its a family run resort and we were welcomed by the smiling faces of Sharmas. They are amazing hosts. They suggested nearby places to visit. Resort had decent parking as well. The breakfast spread was amazing. Even though it was a long weekend and the Resort was fully booked, the service was excellent.: Front Office Executive, Pooja went above and beyond to assist us with our request, making our stay hassle-free. Would love to visit again

My experience regarding this hotel is spechless for me and also for my family . The staff is very helpful and there services regarding everything thing is unforgettable .if i talk about there food it was also tasty must visit this hotel luxe.

I visited this resort with my family the experience of this was mind blowing.i literally enjoyed alot as well as impressed from the staff who were very hamble not only kind but also very helpful to the visitors.I personally loved the view which saw . I suggest to the visitors must visit hotel luxe for the wonderful experience.