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Avis vérifiés
Emplacement9.3
Commodités8.8
Service9.3
Propreté9.0
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Toutes les évaluations(40)
Évaluations positives(39)
Évaluations avec photos/ vidéo(11)
Service remarquable(12)
Très propre(10)
Chambres de qualité(10)
Très bien situé(9)
Séjour remarquable !(8)
Douche de qualité(5)
Évaluations négatives(1)
Invité
Chambre double de luxe
Séjour au oct. 2024
En couple
17 évaluation
8.5/10
Très bien
Publiée le 18 nov. 2024
Nous avons beaucoup apprécié notre séjour au Jay Suites en retour de trek
Le personnel en particulier s’est montré adorable, super serviable et professionnel. Un vrai plaisir
La chambre était spacieuse, propre et confortable, quel plaisir de retrouver le confort d’une douche chaude et d’un grand lit apres le trek !
Un très bon rapport qualité prix sur Katmandou.
Le petit déjeuner était plutôt bien (une grande assiette avec toast, oeufs et d’autres petites choses)
Réponse de l'établissement: Dear GuestNamaste and GreetingsWe’re so glad to hear you enjoyed your stay with us after your trek! It’s wonderful to know that our team made your experience even more pleasant, and we’re happy you found the room comfortable and the breakfast satisfying.Your kind words and recommendation mean a lot to us. We hope to welcome you back the next time you're in Kathmandu!Best regards,Hotel Management Team
PabloM
Chambre lits jumeaux de luxe
Séjour au oct. 2023
En couple
17 évaluation
6.5/10
Publiée le 28 nov. 2023
Le meilleur de cet hôtel était son emplacement, il est très proche de toutes les attractions touristiques de la vieille ville. Le personnel était très amical et serviable. Cependant, les installations étaient un peu vétustes et auraient besoin d'être rénovées. La partie la plus décevante était peut-être la nourriture. Nous avions réservé la chambre avec petit-déjeuner, ce qui était pour le moins décevant. De plus, la salle à manger était très bruyante et le service est très lent. Cela dit, la vue depuis le toit-terrasse est fantastique.
Texte originalTraduit par google
Réponse de l'établissement: On dirait que vous avez vécu une véritable aventure pendant votre séjour ! Nous sommes ravis d'apprendre que l'emplacement et l'hospitalité du personnel vous ont laissé une impression positive. Je suis désolé d'apprendre que certains aspects n'ont pas répondu à vos attentes, comme les installations vétustes et l'expérience culinaire décevante. Vos commentaires concernant le niveau sonore et la rapidité du service sont bien notés. Sur une note plus positive, nous sommes ravis que vous ayez apprécié la vue imprenable depuis le toit-terrasse. Si vous décidez de nous rendre visite à nouveau, nous mettrons tout en œuvre pour vous garantir une expérience plus satisfaisante. Vos commentaires nous sont précieux et nous vous remercions de les partager.
Invité
Chambre double de luxe
Séjour au fév. 2026
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 17 avr. 2026
We had a wonderful stay at this hotel. Everything was excellent—from the moment we arrived, the experience felt comfortable and well-organized. The staff were truly great and very helpful, always friendly and attentive to our needs.
The location was another standout feature, making it easy to get around and enjoy the area. We were also very impressed with the cleanliness of the room; it was spotless and well maintained throughout our stay.
Because of the excellent hospitality and the warm service we received, we decided to extend our stay. Overall, it was a fantastic experience, and we would definitely recommend this hotel to others.
We’re very satisfied with the service overall and we will definitely come back again in the future. Thanks to Jay Suites Team for such warm hospitality Cheers!
Traduire
Réponse de l'établissement: Dear Valued GuestWarm Greetings from Hotel Jay SuitesThank you so much for your incredibly kind and detailed review. We are truly honored to hear that your stay with us was such a wonderful experience from start to finish. It brings us great joy to know that you appreciated our helpful team, convenient location, spotless rooms, and the warm hospitality that made you feel comfortable enough to extend your stay.Your generous words are a huge motivation for our entire Jay Suites team, and we are deeply grateful for your recommendation. It was an absolute pleasure hosting you, and we look forward to welcoming you back again in the future for another memorable stay.Thank you once again for choosing Jay Suites. Cheers and safe travels!Warm RegardsHotel Jay Suites Team
SUJITT
Chambre lits jumeaux de luxe
Séjour au mars 2026
Autre
5 évaluation
8.0/10
Très bien
Publiée le 4 mai 2026
Good staff , Good location and Good price but the room is little outdated . I have a great stay
Traduire
Réponse de l'établissement: Dear Valued Guest,Warm Greetings from Hotel Jay SuitesThank you for sharing your feedback with us. We are delighted to know that you enjoyed our staff hospitality, convenient location, and value for money. It’s also wonderful to hear that you had a great stay overall.We truly appreciate your comment regarding the room condition. Your feedback is valuable to us, and we are continuously working on improvements and upgrades to provide an even more comfortable experience for our guests.We look forward to welcoming you again to Hotel Jay Suites on your next visit to Kathmandu.Warm RegardsHotel Jay Suites Team
Invité
Chambre lits jumeaux de luxe
Séjour au mars 2026
Seul
10 évaluation
10/10
Exceptionnel
Publiée le 24 avr. 2026
My thanks to both Bibas and Binod, who were excellent in assisting me to make the stay pleasant, comfortable, and enjoyable. I highly recommend this hotel, amd plan on staying again on my next trip. My only regret is that I did not stay longer.
Traduire
Réponse de l'établissement: Dear Valued GuestWarm Greetings from Hotel Jay SuitesThank you so much for your kind and thoughtful review. We are truly delighted to hear that Bibas and Binod were able to make your stay pleasant, comfortable, and enjoyable. Your appreciation means a great deal to our entire team.We’re also very happy to know that you would highly recommend our hotel and are already planning to stay with us again on your next trip. It’s always wonderful to hear that guests wish they had stayed longer—that is the best compliment we could receive.We look forward to welcoming you back soon for an even longer and more enjoyable stay. Safe travels until then!Warm RegardsHotel Jay Suites Team
Kunagorn K.
Chambre lits jumeaux de luxe
Séjour au sept. 2025
Entre amis
1 évaluation
10/10
Exceptionnel
Publiée le 20 oct. 2025
Hotel Jay Suites is a calm little haven tucked in the heart of Thamel where the city hums with life, yet peace finds you the moment you walk in.
The rooms are spotless and cozy, and the warmth of the staff makes it feel more like staying with family than in a hotel.Bibas at the reception deserves special thanks. He’s always kind, attentive, and ready to help with a genuine smile.
Taxis wait right outside, and you’ll find lovely local cafés and restaurants just a few steps away.
For anyone planning to visit Kathmandu, I truly recommend staying here. You won’t be disappointed.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you so much for your wonderful and heartwarming review! We’re truly delighted to know that you found Hotel Jay Suites a calm haven in the lively heart of Thamel. Your kind words about our clean and cozy rooms, peaceful atmosphere, and friendly service mean a lot to our entire team.A special thank you for recognizing Bibas. He’ll be so happy to know his hospitality made your stay even more enjoyable.We’re grateful for your kind recommendation and can’t wait to welcome you back for another relaxing stay in Kathmandu!Warm regards,Hotel Jay Suites Team
Utilisateur anonyme
Chambre double de luxe
Séjour au juill. 2025
Seul
1 évaluation
10/10
Exceptionnel
Publiée le 14 août 2025
The hotel is located in thamel,the location is good, and it won't be noisy.Manager Bibas Very friendly, you can rest on the top floor of the hotel, and sometimes you can see the sunset.The hotel has an elevator and air conditioning.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our peaceful location in the heart of Thamel and appreciated the amenities like the elevator and air conditioning.It’s also wonderful to know that you had the chance to relax on our rooftop and even catch a sunset — it’s truly one of our favorite spots too! I’m especially grateful for your kind mention; it was a pleasure having you with us.We look forward to welcoming you back again in the near future.Warm regards,Hotel Management Team
Invité
Chambre double de luxe
Séjour au août 2025
En couple
1 évaluation
8.5/10
Très bien
Publiée le 3 déc. 2025
The hotel staff is very friendly and nice. The location is near to Tamil street and convenient.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your wonderful feedback. We’re truly happy to hear that you found our team friendly and welcoming. It’s also great to know that our location near Thamel made your stay convenient and enjoyable.We appreciate your kind words and look forward to welcoming you back to Hotel Jay Suites on your next visit.Warm regards,Hotel Jay Suites Team
Sachi___walkworld
Chambre double de luxe
Séjour au janv. 2026
Seul
18 évaluation
8.0/10
Très bien
Publiée le 11 mai 2026
It was nice stay thank you so much
Traduire
Invité
Chambre lits jumeaux de luxe
Séjour au mars 2026
Seul
2 évaluation
10/10
Exceptionnel
Publiée le 15 avr. 2026
Everything was excellent
Traduire
Réponse de l'établissement: Dear Valued GuestWarm Greetings from Hotel Jay SuitesThank you so much for your amazing review. We’re truly delighted to know that everything about your stay was excellent. Your kind words are greatly appreciated and serve as wonderful motivation for our team. It was our pleasure to host you, and we look forward to welcoming you back again for another exceptional experience in Kathmandu.Warm RegardsHotel Jay Suites Team
Invité
Chambre double de luxe
Séjour au fév. 2025
Affaires
1 évaluation
10/10
Exceptionnel
Publiée le 16 mars 2025
Good staff ,friendly environment ,good serivce,clean and hygiene.i had good experience there.Mr Sagar he ‘s good staff and friendly.
Traduire
CZON
Chambre double de luxe
Séjour au janv. 2025
En couple
3 évaluation
4.0/10
Publiée le 27 fév. 2025
the room is small than expected the people were nice lot to work on cleanness. cant able to contact hotel they were not receiving , should have to work on it.
Traduire
Réponse de l'établissement: Dear Mr. Dilli Raj SubediNamaste and Greetings from Hotel Jay SuitesThank you for taking the time to share your feedback about your recent stay at Hotel Jay Suites. We truly appreciate your comments as they help us improve our services.We’re glad to hear that you found our team welcoming. However, we sincerely apologize if the room did not meet your expectations and for any inconvenience caused by cleanliness issues. Your feedback has been shared with our housekeeping team to ensure we improve in this area.Regarding the difficulty in reaching us, we regret any inconvenience this may have caused. We are currently reviewing our communication channels to ensure better responsiveness in the future.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you again and provide you with an improved experience. Please feel free to reach out to us directly if you have any further concerns or if there’s anything we can do to make things right.Best regards,Hotel Jay Suites Management Team
Lonetraveller
Chambre double de luxe
Séjour au avr. 2025
En couple
5 évaluation
10/10
Exceptionnel
Publiée le 1 août 2025
Great location and great staff
But food was too expensive
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for taking the time to share your experience with us. We’re truly glad to hear that you enjoyed our central location and found our team to be welcoming and helpful — your kind words mean a lot to us.We’re sorry to hear that you found the food pricing a bit high. Your feedback is important, and we’ll certainly review our menu pricing to ensure it reflects both value and quality.We hope to welcome you back again soon and provide an even better experience.Warm regards,Hotel Jay Suites Team
Invité
Chambre double de luxe
Séjour au oct. 2024
Seul
2 évaluation
8.5/10
Très bien
Publiée le 19 nov. 2024
Very quite place, very nice boss
Traduire
Réponse de l'établissement: Dear GuestNamaste and Greetings Thank you for your lovely feedback! We’re glad to hear that you enjoyed the peaceful atmosphere and had a positive experience with our team. Your kind words mean a lot to us.We hope to welcome you back to Jay Suites soon!Best regards,Hotel Management Team
Tarun Kumar Rathi
Chambre double de luxe
Séjour au mai 2024
Seul
55 évaluation
10/10
Exceptionnel
Publiée le 13 juin 2024
Great and nice property
Traduire
Réponse de l'établissement: Dear Tarun Kumar Rathi,Thank you so much for your perfect review! We are thrilled to hear that you enjoyed your stay and that our surroundings, amenities, cleanliness, and service met your expectations. Your kind words mean a lot to us, and we hope to welcome you back to our property in the future.Best regards, Hotel Jay Suites Team