La Concha Key West

Great hotel and location.. BUT ... they are undergoing major renovations that were never mentioned... you will spend half your trip waiting for the 1 working elevator... and somehow there is no stair option... so we had to wait everytime... just to get to the second floor.

La concha is a beautiful & historic hotel in the heart of beautiful Key West. The location is unbeatable & the balcony rooms, while smaller than other standard rooms, offers excellent people watching & beautiful blue sky views. A parking space is included, which is great to have right on Duval & Fleming Streets. The staff was mostly very friendly, but the service level varied. At one point in our stay, the front desk went out of their way to make us a key card to use the microwave located in the conference room. When I asked to use it the next day, another staff member says there wasn't one in the building. I went & took a photo through the window to show him. He then said he could not grant me access as the desk had previously done. No biggie but a little frustrating. Our main issue with the hotel was HIDDEN FEES. Upon arrival, we were told we would be charged a fee of over $80 per room as a "destination fee," which was never explicitly disclosed & was certainly not fairly advertised. I asked about waiving this fee & the night desk said it was possible to check & see with day manager. The next day, they insisted the fee could not be waived & were unwilling to help with it further. I let them know I booked through a 3rd party prepaid, it said fees & taxes were included. They said read the fine print. They charged my card for the fees. Not being forthcoming and clear about the destination fee was the issue I had. And having parts of the hotel amenities, including outdoor areas, being closed off during the stay make this resort/destination fee more of a slap in the face. To highlight this point, the staff at this "destination" hotel warned us that if we see some stuff a little run down or not in operation, its because the hotel just got bought & things wouldn't get straightened out until the new company takes over. Also minor issues for such a pricey hotel included missing slats on the inner balcony door & similar minor cosmetic issues. Other than that it is a beautiful building & top-notch location. Overall the experience was very enjoyable. P.S. The awesome bar tender makes delicious key lime martinis!

Melhor custo X benefício dos últimos tempos. Pensem num lugar agradável, limpo e no point de Key West. Valeu cada centavo. Só usamos carro pra ir numa praia mais distante, mas, fora isso, impossível usar o carro. Silencioso, cama deliciosa, totalmente reformado. Eles dão cortesias de bebidas e voucher de 30 dólares diários pra usar com comida e bebida. Surpreenderam a todo momento. Reservem de olhos fechados. Atenção: Estacionamento custa 35 dólares por noite. Mas se for pra hotel mais distante, vai gastar mais que isso pra ir e voltar de Uber, além de não ter a comodidade de estar na energia da ilha. Fui com esposa e filho, ou seja, não fui atrás de muvuca nem bagunça. Foi top!

浴室的百葉窗有點老舊，咖啡機放置的位置沒有插座，得移到有插座的地方，停車場位子很多，但是需要另外收費，早餐菜色選擇眾多，口味不錯。

地理位置非常方便，在老街主要街道。酒店有一點點老舊，隔音不夠好。前台服務態度好，交流容易。酒店有停車場，位子足夠。