"À notre arrivée, nous avons indiqué avoir trois chambres, mais la réceptionniste nous a dit que nous n'en avions réservé que deux. Elle nous a également demandé si nous avions payé et exigé un justificatif. Nous lui avons présenté un justificatif, mais elle a refusé. Elle nous a simplement demandé d'attendre pendant qu'elle appelait le directeur. L'attitude du personnel n'était pas très positive. Ils ont finalement réalisé qu'ils avaient confondu les chambres et, malgré leurs excuses, cela nous a laissé une mauvaise impression. Les sources chaudes sont petites et les installations incomplètes. Il n'y a ni comptoir ni installations de base pour se baigner."

"This hotel feels very new, with modern design throughout both the exterior and interior. I stayed in a single room and found it surprisingly spacious for one person. The hotel also provides comfortable sleepwear that can be worn to the public bath, which was a nice touch and very comfortable for sleeping. The automated check-in and check-out process was also very smooth, quick, and easy. Make sure to pick up some amenities at the lobby area before heading up to your room! The location is extremely convenient, just a few steps from the free shuttle stop to Geto Kogen Ski Area. During peak season, the queue can get quite long, so it’s best to arrive at least 15 minutes early to secure a seat on the shuttle."

"Bon ☺️"

"Shoes were taken off at the door and the hotel has a policy of ‘socks or bare feet’, which was fine by us. Socks were supplied in the room, if you didn’t want to wear your own. The hotel is a bit of a maze but we were guided personally to our rooms, and staff made sure that we had everything that we needed. The room was a new experience for us, with tatami mats set up with a table and chairs when we arrived and then converted for sleeping with futon mattresses. Unfortunately, I’m rather taller than your average ryokan guest and so spilled over the edges of the mattress. The small pillows (filled with buckwheat?) were also a bit of a challenge. Facilities in the room include a sink and a toilet but no shower. This is zero problem because there is a huge choice of different onsens, all of which are excellent. Traditional dinners and breakfasts were served in the dining room; huge feasts of small dishes, all beautifully presented. I suspect that I made many gaffs in the manner in which I ate everything but I thoroughly enjoyed it all. We also very much enjoyed the cultural dance show, and making use of the karaoke room! Thank you to all the staff who made us all feel so special and introduced us (gently) to the ryokan concept."

"L'hôtel est très confortable et très confortable. Globalement, il offre une valeur solide, et je pense certainement rester ici encore"

"Très bien."

"Best of all, check-out was possible until 12 noon, which was great since I had checked in late the previous day and had nothing to do the next morning. The facilities and amenities were well-prepared and impeccable. The staff were also very helpful."

"L'hôtel est très confortable et très confortable, et il est très confortable et très confortable. Nous avons également apprécié le service de location de vélos gratuit c'était une excellente façon d'explorer la ville, et nous avons pu retourner les vélos en toute sécurité sans aucun problème."

"Le service est bon."