Southern Lanta Resort

Hébergement au bord de la mer Le petit déjeuner est délicieux. L'entrée est difficile à trouver. J'ai suivi le GPS et je ne l'ai pas trouvée, je me suis retrouvé dans un autre hôtel.

El hotel super lindo, la habitación limpia y amplia. El ambiente es muy familiar, lleno de niños, sobretodo en la piscina. La playa esta al lado y es muy amplia y bonita. Desayuno 7/10

We stayed here for 5 nights. 7 adults and 6 children. We had 2 family luxury bedrooms and 1 family house. All in all clean and nice place. The breakfast was okey, but not much variaty. Pool always full. Too litle sunbeds. The food at the restaurant was very good. We ate lunch all day of our stay.

Poor hygiene and lack of basic functionality.. Examples: - ot arrival the room was full of mosquitos, and sewage flies, on the second day we had an enormous cockroach in the shower and what I believe is insect excrements on the walls in the bathroom (looked like bed bugs but most likely just excrements). On the second day a 4 cm sculpture emerged out of the wooden counter above the toilet. I don’t know which animal makes those, but it stayed since the cleaners didn’t see it. - At arrival the freezer was full of brown splashes on the outside. It looked like someone threw up and hit the freezer. I told the man and gesticulated that it needed cleaned, he nodded, nothing happened. The next day, I explained again to the cleaner and to her credit she replaced it. - some of the toilets are okey, others below acceptable. By the pool there is no pedal on the bin, and since westerners don’t know how to use the bum-rinser (I’ve learned) the lid was full of human excrement which stayed day in and day out which shows to me that the cleaner are not thorough - If you order a drink in the bar you risk norovirus and many other unpleasant things that don’t make you ill but damages your teeth, The mixer uses a spoon that he sticks into the drink to taste it. Then rinses it under water to reuse again and again. Since norovirus can only be removed with either thorough wash with soap or above 70 degree water, and a person carries norovirus to pass on to others for up to 30 days , then that practice is just a catastrophe waiting to happen, apart from very disgusting. I don’t blame the staff (they probably don’t know these things), I blame management for not stating a simple rule: “trust the recipe and don’t taste other people’s drinks” as simple as that. It doesn’t take a lot of effort to change such practices. - morning buffet is alright, and some fruit are in containers, others are out and hence full of swarming fruit flies. I can live with that. - The rooms are cosy, There is way too little shelf space to store your clothes (family of 4), no proper mat to wipe sand of your shoes at porch, no where to hang all of your swim clothes and towels. This makes the day to day difficult and it’s difficult to keep a tidy and well-functioning room. That could easily be fixed. Also cleaning would be easier. - resort , food and location is otherwise good. Food is okay. Not amazing but fine. - Some staff are nice and smiling, however we noticed a lot of staff that don’t seem happy, which I personally find taints the overall experience . Generally speaking if you treat the staff nicely, especially female, they give 10 times more to the customers . The nature of women is to be warm and gentle, so it really shouldn’t be hard to keep them happy. Maybe this is related to the high season leading to them being understaffed, I don’t know. - It’s a shame that this resort fails on these basic hygiene factors because otherwise it could have been really, really good. I think they need t