Photos de ANA Crowne Plaza Kobe

The location is just right outside the train station. Room is clean and you can leave your luggage before checkin.

One word: ancient. This hotel really doesn’t feel like a 4-star, maybe it was in the 80s. The room, bathtub, furniture, and facilities all feel outdated and tired. It’s not terrible, but definitely not worth the price they’re charging per night. There’s no real air-conditioning in the rooms, just a ventilation system with a dial you can turn up or down, but it doesn’t do much. When it's hot, it's hot. You also can't open the windows, so the air can get stuffy fast. Some areas of the hotel really suffer from poor ventilation. The hallways smelled a bit off, and the elevator lobbies can be unbearably hot, especially the one on the ground floor. The fitness center was also hot and humid, making it uncomfortable to use. They advertise an indoor pool and sauna, but what they don’t tell you is that you have to pay extra to use them, and it’s not cheap. We're talking almost five times the price of a visit to your average public pool. That felt like a bit of a bait-and-switch. That said, the location is excellent. It's located right next to Shin-Kobe Station and only a 10-minute walk to Sannomiya Station. The staff were friendly and professional, which helped soften the experience a little. Overall, I had a better stay at the ANA Crowne Plaza in Hiroshima. This hotel wasn’t awful, but for the price (55,483 JPY for 2 people and 3 nights), it's quite disappointing.

good night to sleep and enjoy the day

The hotel is quite old but the room is bigger than most of average hotels in Japan.

room wasn't that bad, I love the view from your window but the hallways smelled funky. some parts of the hotel might need more air conditioning.

Great location and a great stay. The room was very clean. The view from the room was beautiful. The breakfast was very good. The staffs were helpful.

All the staff were very polite and welcoming. The check in and check out procedure was fast even though there was a lot of people queueing, it took me 5 minutes to finish that process. The staff were very helpful to bring my luggage up to my room. The room was small, but it was very comfortable to stay. The view from the hotel room was extremely nice. I booked this hotel because I would like to use the swimming pool, but I didn’t know that I need to pay entrance fee in order to use their swimming pool. The view from the gym and the swimming pool was extremely beautiful.  I recommend this hotel to you all because all the transportation and convenience store are exactly near the hotel (Shikensen 新幹線/ local subway 地下鐵/ local bus) there’s a lot of attraction near the hotel as well. Some special information: if you would like to use the swimming pool, they will charge you around 2000 yen or more need to check it in their website ;)

スタッフさん達がとても親切で笑顔でした 少し残念だったのは水周りの設備古く　トイレの水音がずっとしてました アメニティの綿棒とコットンが一袋になってましたが別々の方が無駄がないのではないでしょうか

チェクイン開始早々に行った為15分程並んで待ちましたがその間にオレンジジュースを配っていただきました。チェックイン手続きしたもののお部屋の確認に時間が掛かりそこでも10分程待たされました。 老舗ならではの落ち着いたホスピタリティを感じられて安心して滞在出来ました。 滞在中にハウスキーピングの方に遭遇しなかったのはすごいなと思いました。朝の騒音も無し。 2泊の滞在中宿泊フロアでは誰にも会わずに済みました。 お部屋は綺麗で快適でした。 ベッドもダブルサイズで寝心地がよく安眠出来ました。ベッドヘッドにコンセントも多く使いやすかったです。 景色は壁が邪魔で夜景を楽しめる眺めではありませんでしたが、ロープウェイの待ちを確認出来きます。 階下のコトノハモールにスーパーが入っていました。23時ぐらいまでやっていたと思います。 異人館巡りにも歩いていくにはちょうど良い場所です。 地下鉄の駅も近く新神戸駅とも直結なので電車利用の方も便利だと思います。 私は飛行機利用だったので行きはポートライナー地下鉄乗り継ぎ、帰りは新神戸駅からのバスを利用しました。 観光に便利かと言われたら正直利便性が高い方ではありませんが、インバウンドのガチャガチャした雰囲気を避けたい新幹線利用者には最適だと思います。 ロビーのレモングラスのような香りに癒されました。