Hôtels près de Borkowski Forest, Cracovie

When we arrived at the hotel both myself and my partner were disappointed Firstly we were expecting a room with a view what we actually got was a room overlooking a street with a tramline so you can imagine the noise ! When we spoke with reception she told us yes because we booked through a travel company rather than directly booking with the hotel there was no option for us to be moved unless we were going to pay a further £100 per night for the duration of our stay. On arrival also I noticed that the towels provided had lipstick marks on them( I didn’t mention this to reception ) we just used the other towel expecting a clean set the following day, this wasn’t the case we still had the dirty towel and the one we’d used hadn’t been changed either … When mentioning this to the hotel they did provide clean towels when we returned that evening but the dirty towels remained ( I don’t know if this is the case in Poland I’m not sure what the standard is but our beds weren’t made neatly just pulled over, the bin was emptied daily but no fresh toiletries, toilet roll or towels provided unless we asked for. We also didn’t find the staff friendly no interaction at all !! And trust me when I say I’m not one to complain or make a scene. Good points about the hotel- it was in a good location a little out the way (away from the hustle of the square but a 5 minuet taxi journey into the main square / or a 20 Ish minuet walk along the river to the square. The spa was nice and the massage was fantastic and very reasonable compared to Uk prices. I wouldn’t stay here again :( Expected more Not that we spent anytime in the hotel but I wouldn’t return. ALSO TIP anyone visiting Poland download bolt app ( taxi service ) we got a taxi from airport when we arrived it cost 150 Using a bolt taxi it cost us 40 ( we were 20 ish minuets away from airport ) Defo use the bolt app !!

As hostels go, this was a good, clean, well organised place and we felt safe. We booked a twin room with private bathroom. The shower was ok, bathroom clean. Comfy beds, small hand towl each. The only reason i gave 4 stars and not 5 is because when we arrived, our room had a very bad smell iof sewerage. We had to leave the bathroom fan on all the time. We couldn't leave the window open as it was too cold. The kitchen was always very busy, and we were there out of high season. We only used it to make a few hot drinks but it looked clean. The fridges were full of peoples food, not sure there would have been any room for ours if we had wanted to use it. Would stay here again.

Le petit déjeuner était très, très copieux et le lit et les oreillers étaient un peu trop mous. L'assainissement est très propre. L'hôtel abrite également une salle de sport et un sauna. C'est très bien. Malheureusement, il n'y a rien à manger autour. Il faut 15 minutes pour traverser le pont pour manger dans un autre endroit. Dans l'ensemble ça reste très bien. Je resterai ici la prochaine fois.

Je crois être plutôt déçue de mon séjour. Oui l’hôtel est bien placé, 5 min à pied de la place principale. C’est bien là son seul avantage. La chambre est standard. Très bien. Cependant on retrouve de la moquette au sol ce qui signe un cruel manque d’hygiène. On y retrouve des cheveux qui ne sont pas à soi. Matelas très mou. Seul l’oreiller est bon. Pas de volets , donc à 6h3o vous êtes réveillés par la lumière du jour. Ou par les voisins de palier que l’on entend distinctement dans les couloirs. Vous l’aurez compris, c’est très mal insonorisé. L’hôtel est non loin de la caserne de pompiers. Donc vous entendez les sirènes à l’extérieur et à l’intérieur, les voisins qui parlent, utilisent leur salle de bain , les portes qui claquent. Enfin on ne se repose absolument pas. Bon, On s’en remettra avec un bon petit déjeuner! Ah bah non. Là encore, déçue. L’offre est très pauvre et encore plus réduite en semaine. Quasiment rien pour les végétariens, je ne parle pas pour les véganes. Même pas de fruits frais. Les jus de fruits ont un goût industriel épouvantable. Je n’ai absolument pas retrouvé les prestations d’un ***.

We arrived very early in Krakow & were able to leave our bags 1st thing in the morning to go & explore. Location very close to old town & a comfortable 5/10 mins walk. Our 1st night was not great due to other guests making a lot of noise. We mentioned this in the morning & were lucky enough to be moved to a different room which was perfect 😊the breakfast was lovely & varied & I was over the moon to have a Greek salad one morning! It maybe a good idea to label a couple of the dishes that are not familiar to the British, as I like to try different foods but came unstuck with one of the items which was very fishy! Maybe my own fault for trying 🙃

Iron et bord de fer dans la salle de bain, sèche-cheveux, lit luxueux - vous dormiez merveilleusement sous un duvet de qualité Kaswięcim, l'eau bouteilleuse est ajoutée quotidiennement, délicieuses petits-déjeuners, brise rapide, beau papier texturé sur les murs et super curtains de blackout avec une texture similaire, belle décoration tout l'hôtel; ATM en dehors de l'hôtel, près de l'arrêt de tram ou de marche rapproche Błonia de la Place du Marché ancien, le long de la route - dans le parc - une bien entretenue les enfants

A good sized and well located hotel, it’s just a short stroll from the main train station and a few minutes’ walk to the old town. Décor wise it feels quite dated, both in the reception area and the rooms, but everything was clean, tidy and in full working order. The room was just about an adequate size, we had requested a twin which came with one double bed and one single, and there was little or no room to the side of each bed with one being up against the wall and one against the windows. Two singles would have worked a little better perhaps. There was also a small sofa and a small round table. The beds were very comfy and our room was facing on to the internal courtyard so no noise from outside at all, although being adjacent to the lift we did get a bit of noise from that, but nothing too intrusive. The temperature in both the room and the rest of the hotel was far too warm, quite hot in fact. There was an air conditioning unit in the room, but using energy to both heat the room and then cool it seems ridiculous. The shower was on the small side, but hot and powerful. Other facilities included tea/coffee making facilities, complimentary bottles of water, TV and a safe. Breakfast was a help yourself buffet affair, with the only hot options being a frankfurter style sausage and scrambled egg. There was a good cold spread though, with meats, cheeses, tomato & mozzarella, hard boiled eggs and a few mixed up concoctions – presumably the Polish equivalents of coleslaw and potato salad, but whatever they were, they were quite pleasant, and also some cereals. What was very much lacking was any prepared fruit (just a few whole apples), yoghurts (none at all) and pastries (just bread and rolls). Overall, I thought this was a pretty good hotel given the price, it’s a very good location, staff were friendly enough and I’d have no problem with recommending it if you’re on a tight budget.

En voyage du 18 Decembre 2021 au 29 Décembre 2021, hotel formidable, chambre au calme, petits dejeuners tres copieux, personnels tres serviable, proprete, gentillesse, restaurant parfait, serveurs professionnels, bref rien a redire , je conseille vivement cet hotel, en facde de la galerie marchande, tout pres de la vieille ville, a cote de la station de tramway et face a la station de taxi, si tous les hotels mercure avaient le même standind ou degre de satisfaction du client, cela inciterait les voyageurs a choisir le groupe ACCOR a chaque fois, malheureusement la qualite de cet hotel n est pas du tout la règle