Societe Suites Hartamas by Bamboo Hospitality

Tout allait bien, sauf que le WIFI ne fonctionnait pas correctement et que je devais travailler depuis la chambre et la mauvaise connexion

J'ai réservé cet établissement car il est proche de la maison de mon ami. Je ne savais pas qu'il s'agissait d'un appartement avec service. Ne vous attendez donc pas à un service de nettoyage des chambres. Le processus d'enregistrement n'était pas à la hauteur des normes par rapport à d'autres installations. J'ai été surclassé dans un appartement d'une chambre, mais en termes d'agencement et de taille… c'est juste que l'espace de vie de mon appartement est clairement défini. L'appartement, bien qu'encore neuf et propre, j'ai eu l'impression que les équipements n'étaient malheureusement pas à la hauteur. J'ai eu l'impression que l'appartement était très très basique et pourtant certains produits de première nécessité n'étaient pas fournis. La kitchenette n'était pas du tout bien équipée. Comme un jeu de baguettes, une cuillère et une fourchette. La chambre habituelle de mon ami avait six jeux d'assiettes et d'ustensiles… La salle de bain était vraiment basique. Gel douche et shampoing et un savon pour les mains… C'est tout. Pas de serviette à main ni de mouchoirs. Nous avons dû le demander. Je suggère que le ménage soit plus cohérent et plus attentif.

Great amenities. Love the gym. Love the cozy room. Convenient room with mini kitchen, comfortable beds, sofas. Close/near to mini marts/convenience stores, eating places, malls. There’s even grocery store at the hotel lobby. Recommended. Great view from the top. 👍🙏✌️

It's a new building, with amazing amenities and build quality. The bed was extremely comfortable, while the gym and pool are excellent. The washer works as intended and the water pressure was more than adequate. Since there's so many eateries around we did not use the kitchen at all. Free parking is a much welcome added bonus that any other properties in the area offer. However, our stay had some hiccoughs that made it far from perfect: - the fridge is noisy (being in a studio unit there is no separating wall to insulate) - we were unpleasantly surprised at 6:30am by a very loud humming noise, which I attributed could be from the central HVAC system. This noise was so loud that echoed throughout the entire hallway and I experienced dizziness and tinnitus shortly after, having shortened my intended rest by a few hours. After peaceful silence during night time, the situation repeated itself the following morning. When I questioned the staff about it, the young lady at reception was clueless, asked me if it was maintenance, and that they would "check". Another issue is the deposit at check-in. At checkout and upon confirming everything is fine with the room, "per policy" the deposit charge is to be refunded at a later time, which I find unacceptable, as any other place immediately returns it at checkout. I had to convince the staff to reluctantly process the refund on the POS machine.

Very conveniently located with many high rating eateries nearby. Room is very clean and looks new.

I had a wonderful time staying at this hotel but the view was not scenery as it's just a building and houses. They provide complementary can drinks and tea bags but I'm hoping in the future they add in some coffee sachets as an option as well. The facilities were OK but nothing much.