Aloft Kuala Lumpur Sentral

Je fais juste la nuit ici à cause de mon travail. C'est vraiment pratique pour moi car c'est à proximité de mon lieu de travail. C'est vraiment facile d'accès depuis le centre commercial. La salle intérieure est confortable et la nourriture était si bonne que ce n'est qu'un petit-déjeuner. C'est une portion assez énorme pour moi qui ai un petit appétit. Et ils l'envoient dans ma chambre car je suis un peu fatigué si je dois sortir prendre le petit déjeuner

très bien

Service was good, room was clean and spacious, with many TV channels to view. The location is a plus point as it is easy to get anywhere using public transport and is central enough for moving around economically in PHVs and you can wait in the cosy lobby. Breakfast spread and taste is fantastic, to say the least. For this price point, breakfast is as good as Ritz Carlton's, if not better. Special mention to Mahyud for cooking oatmeal porridge that tasted palatable and reminded me of how the childhood staple tasted. Special shoutout to the patient Head Chef Mr Atai who shared how certain dishes were made. Overall, if you are looking for a stress free stay, Aloft is your choice.

The entire stay was filled with surprises! Upon check-in, I discovered that the faucet in the sink was leaking, which wasn't a major issue. However, after washing my hands, I found that the sink was completely clogged. The key issue arose when I reported it to the staff, who showed no signs of apology. They should have fixed it, because when I returned after going out, it wasn't as clogged. Yes, I stayed for 4 nights, and it did seem less clogged later on. But the surprises didn't end there. The room was equipped with a desk lamp, but when I tried to turn it on, I couldn't because, you know, their sockets were the British type, while the lamp had a European plug. This meant that the lamp they provided couldn't be plugged into their sockets. Oh, and during check-in, the receptionist asked if I had paid the tourist tax. I wasn't sure what that was, so I showed her my payment records. After checking, she said I should pay the tax, so I did as requested. However, later on, I checked my detailed payment records and found that I had already paid the tax during the reservation. I don't know if it was an issue with the hotel or with Trip.com, but I was charged twice. Later, Trip.com's customer service helped me process the refund, and I appreciate their efforts. Finally, I want to say that this hotel has a high rating. I don't know if it's due to lack of competition in Kuala Lumpur's hotel industry or something else, but overall, I feel like this hotel doesn't quite live up to the standards of being a Marriott-branded hotel. Overall, it was a weird experience

Excellentocation in the heart of KL. Interconnecting with all types of accommodation.

The hotel is near KL Sentral, very convenient to take bus/train. The staffs are nice, but the room is not very sound-proofing that can heat next room’s noice, other than that, everything is perfect.

Strategic location , just connected to SHOPPING mall, surrounded with all kind of public transport … room is big and comfort , the skybar is chilled ..Especially the breakfast selection is variety and delicious