I like to send my compliments to the staff at Newport Hotel Kutaisi! Special mention to front desk - Ana, Nia and George! I stayed at the hotel and on the day of check out I discovered I lost my wedding ring and earrings! I approached Ana and she immediately call the hotel in Tbilisi to check. After multiple calls by Ana, Tbilisi hotel said housekeeping found my jewelries! And George and Nia immediately helped to find options on how to retrieve back my items from Tbilisi to Kutaisi! They all went the extra miles to find the best options for me and finally got me a driver from Kutaisi to Tbilisi and back to Kutaisi. The Newport hotel staff (even Sandro too!) are all very professional, kind, warm hearted compared to the Wxxxxxm hotel Tbilisi (whom is supposedly to be a five star hotel but their service is one star) because they found the items on 6 June 2025 but they never attempt to call me - the guest of the lost items until I called on 7 June 2025! Thumbs up to Newport Hotel! Keep up the good job! God bless all of you! ❤️
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